Repair Specialist
Jacksonville, FL, US, 32203
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Position Summary
With surgical instruments that are sharpened and working properly, surgeons can focus on the patient.
This role requires daily travel by driving a company vehicle. If offered this position, STERIS will run a 7 year driving record check, as part of our onboarding process.
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This is a remote based Customer facing position. To support and service our Customers in this assigned territory candidates must be based out of one of the following states: Florida
What will you do as a Specialist:
Assume role as onsite lead for 1-2 other Repair Technicians by managing workflow and day to day Customer needs.
Responsible for mentoring less experienced Repair Technicians.
Repair stainless surgical instrumentation.
Responsible for Customer and account support tasks, including but not limited to, billing, quality assurance and inventory.
Partner with Field Service Operations Manager to understand and achieve contract compliance and Customer satisfaction for assigned accounts.
Identify and escalate risks and issues within Customer accounts timely and effectively.
Collaborate with assigned team and National Asset Management team to ensure current and new account implementation is effective.
The Experience, Skills, Abilities Needed:
High school diploma or GED
Minimum of 5 years relevant work experience, including a combination of 2 years surgical instrument repair and maintenance experience
Demonstrated proficiency with operational tasks, such as coordinating, inspecting and team collaboration.
Must have effective verbal and written communication skills.
Must have demonstrated proficiency with Microsoft Office and other related systems and tools.
Must be able to meet flexible schedules with occasional early/ late hours and occasional overnights
Must be able to pass a DOT medical exam.
Must have a valid driver’s license with an acceptable driving record.
Must be at least 21 years old to meet the FMCSA age requirement for commercial interstate driving.
Must be able to be compliant with hospital/Customer credentialing requirements.
What STERIS Offers:
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.
Here is a brief overview of what we offer:
Extensive training and development
Career progression path with growth and training opportunities
Competitive pay
Overtime opportunity
Annual merit review and incentive plans
Uniforms and all necessary tools provided
Business travel and all related expenses paid
Medical, vision, prescription, dental and life insurance
401(k) with a company match
Paid time off that accrues from day one and paid holidays
Tuition assistance
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.
If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.
Jacksonville, FL, US, 32203
Nearest Major Market: Jacksonville
Job Segment:
Infection Control, QA, Quality Assurance, Instrumentation, Patient Care, Healthcare, Technology, Quality, Engineering