Vice President, Operations

Position Summary

The Vice President, Operations is responsible for leading multiple complex and efficient instrument processing facilities to ensure processing of quality products and services that meet all internal and external requirements. Each location operates independently, and the position encompasses oversight of operations as well as leadership of support functions such as facilities, supply chain, quality, continuous improvement, finance, and human resources at each site.  

The Vice President of Operations will develop and execute strategies that meet stakeholder and Customer needs while fostering a culture of continuous improvement. This individual collaborates directly with business and operations leaders to establish operating strategies, align objectives and KPIs, evaluate each location’s performance, proactively manage risk, and maintain a culture of accountability. Additionally, the Vice President of Operations oversees multiple location budgets, capital requests, and inventory optimization.

What You Will Do As Vice President, Operations:

Strategic Planning and Execution

• As a member of the senior Operations leadership team, actively and collaboratively develops and executes strategies in alignment with overall business strategies and goals.
• Develop business plans to create service solutions specific to the regional market and implement the strategy.
• Collaborate with stakeholder business leaders to identify business needs and objectives, followed by regular, proactive interaction and communication.
• Proactively identify potential risks or gaps and develop and execute mitigation strategies.
• Lead cross functional teams to execute initiatives.
• Implement short- and long-term strategies that support the growing Automation and Technology trends in the sterile processing industry.

Operational Excellence, HSE, and Continuous Improvement

• Drive successful operations of designated instrument processing locations/areas of responsibility with a focus on Safety, Sustainability, Quality, Cost, and Delivery while supporting continuous improvement initiatives and strategies in alignment with company standards of operational excellence.
• Drive operational excellence by implementing advanced quality management systems and continuous improvement initiatives, ensuring that 99% of all operational processes meet or exceed industry standards and Customer expectations.
• Day-to-day leadership of the operational businesses.
• Lead and hold Operations leaders accountable for meeting or exceeding operational performance linked to Key Performance Indicators (KPI). Contributes to the KPI process for other functions.
• Foster and promote a safety culture and work environment consistent with OSHA, EPA and other applicable in-country and company standards.  Ensures for each facility that all potential or real hazards and injuries are reported, work practices are properly followed, all appropriate PPE is used, and all applicable safety training is received.
• Ensure that operations are carried out through the lens of sustainability and towards a reduction of negative environmental impact.
• Collaborate with Continuous Improvement team members to leverage and ensure implementation of CI strategies.
• Ensure each location adopts a continuous improvement culture, methods, strategies, and approach to manufacturing operations.
• Lead, implement, and support continuous improvement methodologies, initiatives, and practices for optimal operational efficiency.
• Drive consistency and standardization throughout each facility.
• Be an active partner in identifying new technologies or value adding service programs that can support existing or future business.
• Ensure application of company procedures and requirements including but not limited to Quality and Regulatory, HR, Finance, Code of Business Conduct, and STERIS’s standards of operational excellence.

What You Will Do As Vice President, Operations, continued:

Communication and Collaboration

• Regularly communicate with, align with, and support Corporate shared functions (e.g. Quality, Regulatory, Business Transformation/CI, Human Resources, Finance, IT, etc.) in the development and implementation of short-term and long-term plans to meet business objectives.
• Collaborate and communicate with, on an ongoing basis, key business leaders and stakeholders regarding status on facility performance, initiatives, special projects and other key actions that could potentially impact on Customer delivery, safety, quality, cost, or morale.
• Identifying opportunities to further extend existing Customer contracts with the development of new products and services. Support business development colleagues to achieve growth.

Financial Management

• Full P&L responsibility of the combined STERIS operational facilities.
• Oversee development and maintenance of facility  Operations annual budget and operational plans, monitor performance against plan, and take corrective actions to ensure all objectives are met. Business planning includes requirements for staffing, capital equipment, materials, facilities, etc. that will result in meeting Customer demands and network optimization.
• Assist in business case development and evaluation of new facilities, acquisitions, partnerships or significant growth initiatives.

Quality and Regulatory

• Ensure all locations are operating within appropriate Quality and Regulatory requirements and standards.
• Ensure that action is taken to correct or mitigate Quality or Regulatory issues.
• Ensure that applicable Quality and Regulatory training is delivered at each location.
• Maintain awareness and knowledge of new and current Quality and Regulatory requirements and that each location is operating within appropriate standards.

People Leadership, Talent Development, Engagement

• Lead and participate in strategy and tactics for Associate engagement, talent development/training, succession planning, Associate and labor relations.
• Develop and support a Customer-centric culture of Quality, Safety, Accountability, and Continuous Improvement.
• Create and reinforce an engaging work environment, foster two-way communication, hire, evaluate performance, provide feedback, development assignment opportunities, provide coaching/mentoring, and hold leaders accountable for meeting objectives and successful operations.
• Performs other operations-related responsibilities that may be assigned.

The Experience, Skills, and Abilities Needed:

Required:

• Bachelor’s degree in business, operations management, engineering, supply chain, or related field required.
• MBA or Masters degree from an accredited institution preferred.
• 15+ years experience in supply chain, manufacturing operations, manufacturing related processes.
• 10 years experience in a production Operations-related leadership position with full P&L responsibility.
• 5 years lean manufacturing experience and knowledge.
• 5 years multi-plant/facility leadership experience.

Preferred:

• 3 years international leadership experience, strongly preferred.
• 5 years experience working with medical device requirements, strongly preferred.
• Experience working in a similar industrial environment, strongly preferred.
• Thorough understanding of the functional and general practices and operations of Human Resources, Manufacturing, Finance, Engineering, Materials Management and Quality System requirements.