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Job Title:  Installer - Houston, TX

Req ID:  29604
Job Category:  Service/Technical Services

Houston, TX, US, 77001

Description: 

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Our Healthcare Customers are federally mandated (by Center for Medicare & Medicaid Services or CMS) requiring vendors to have the COVID-19 vaccination or an approved exemption.  There are select Customers who do not accept any exceptions. Unvaccinated Associates may be excluded from working at a Customer site, require routine testing with an approved exemption (if accepted by the Customer) or have limited Customer access impacting their ability to remain employed. Additionally, we may be required to meet state mandates on COVID-19 vaccination, exemptions and/or booster requirements. This position is a Customer-facing role that falls under a state or CMS mandate.

Position Summary

Under the general direction of experienced Installers, Specialists and the Installation Project Manager, this role provides equipment installation support in accordance with plans and specifications. This includes performing/assisting in delivery, assembly, utility connection, check-out, and final inspection of equipment. Documents required business and regulatory data and related compliance requirements using multiple business systems and apps.

Duties

  • Assists Installers and Installation Specialist in creating a positive Customer experience during all phases of the installation process. Maintains courteous and professional demeanor when working with Customers, contractors, management, and fellow employees,
  • Prior to installation, verify rough-in dimensions and utilities are adequate to meet equipment specifications.  Ensure doorways, elevators, and hallways are sufficient to allow equipment transport to installation site.
  • Verify that equipment delivered to the customer matches the order, with timely communication re. variance and issues to leadership 
  • Performs/assists in installation of STERIS products, including, but not limited to: uncrating; assembling; setting or lifting product into place; leveling; connecting utilities; and testing unit.
  • Completes/supports teams in service documentation electronically, including Service Requests, Installation Start Up Checklists, Photos, Expense Reports Daily Installation Progress Reports and email communication.
  • With appropriate supervision, tests unit with live utilities and initiate a basic cycle to verify the integrity of the installation work performed.

Duties - cont'd

  • Provides daily email updates to keep all parties informed and ensure timely in-service, hand off to local technicians, and customer satisfaction.
  • Ensures Customer satisfaction through post-installation activities to include disposal of all associated packing and shipping crate material, ensuring equipment is wiped down and fingerprints are removed, and addressing any questions/issues before leaving the site.
  • Utilize customer protocols re. entering/exiting facilities and abide by all STERIS and Customer Health & Safety protocols and procedures.
  • Maintain tools, installation materials inventory (consumable products) in line with scheduled installation activity.  
  • Other duties as assigned.

Education Degree

High School Diploma or GED

Required Experience

  • High School Diploma/GED with a minimum of two years of work experience including demonstrated aptitude in construction, mechanical, electrical, technology or other related service industry (automotive, HVAC, other commercial use equipment). In lieu of two years experience, completion of technical/vocational training program with apprenticeship experience will be considered.
  • Technical /Vocational school training preferred.
  • Basic computer skills including navigating multiple systems to document and update work progress. Experience using mobile work apps preferred (phone, tablet, pc). 
  • Experience with creating and maintaining timely, compliant, effective process documentation. 
  • Effective verbal and written communication skills. 
  • Strong organizational and problem-solving skills. 
  • Motivated to work independently under loose supervision. 
  • Flexibility to handle multiple and changing priorities. 
  • Ability to work flexible hours, sometimes outside “normal business hours” and travel as required. 
  • Valid driver’s license.   

 

STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics.  We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 16,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Req ID:  29604
Job Category:  Service/Technical Services

Houston, TX, US, 77001


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