Field Service Engineer (Melbourne, VIC)

Summary

As we grow our presence in Australia, we’re looking for a Field Service Engineer to join our expanding team in Melbourne. You’ll be the face of STERIS in Victoria, installing, maintaining, and repairing cutting edge Endoscopy, Operating Theatre, and Infection Control equipment. Your work will directly support hospitals and clinics in delivering safe, high quality care.

Ready to make a difference? Apply now and be part of a team that’s improving lives, one service call at a time.

What You Will Do

•    Install, maintain, and repair STERIS medical equipment.
•    Deliver exceptional customer support onsite, by phone, and via email.
•    Diagnose faults and perform urgent repairs (including after-hours on-call rotation).
•    Provide user training and technical guidance.
•    Maintain accurate service records and manage spare parts inventory.
•    Identify and recommend training needs and process improvements.

The Experience, Skills and Abilities Needed

Required:

• Trade/Technical Certificate or Diploma with hands-on technical service experience.
• Restricted Electrical License or Full Electrical License.
• Strong troubleshooting and repair skills.
• Valid driver’s license and own vehicle (car allowance provided).
• Willingness to travel across WA and work flexible hours.
• Self-motivated with strong decision making skills.

Preferred:

• Previous field service experience.
• Proficiency with Windows and Microsoft Office (Word, Excel, PowerPoint).
• Customer focused mindset and strong communication skills.

What We Offer

• Competitive salary + Incentive Compensation Plan (ICP) bonus.
• Car allowance and fuel card.
• Healthcare benefits.
• Supportive team culture with training and mentoring.
• Opportunity to grow with a global leader in healthcare technology.

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