Technical Services Manager

What you will do as a Technical Services Manager

• Provide technical information and expertise to key Customer accounts for contamination control products including cleaning chemistries, disinfectants, sterilants and their applications, integrating multiple areas of specialization (e.g. chemistry, microbiology, engineering, validation, etc.) with the objective of resolving complex pharmaceutical and biopharmaceutical industry Customer needs.  Support provided through telephone and written correspondence, generation of literature, lab analyses, and on-site evaluations. 
• Manage projects and coordinates and oversees technical and/or lab activities within area of specialization.  Serve as liaison with R&D groups for scientific and technical support.
• Administer global pharmaceutical and biopharmaceutical industry Customer and professional education programs.  Present at industry conferences, publishes articles and book chapters, and participates in industry associations and task groups.
• Manage the tasks of one or more assigned team members, providing direction and performance feedback. 
• Contribute ideas and information for new products, processes and applications relative to the business unit.

The Experience, Skills and Abilities Needed

Required:

• Bachelor's Degree in Science, Engineering, or Biological Science.
• Ten or more years’ experience in bench (Chemistry or Microbiology) lab supervision, cleaning or disinfectant validation, process engineering and/or technical support.
• If applicant holds a Master's degree, five years experience required.
• Industry recognition and current knowledge of relevant pharmaceutical and biopharmaceutical industry subject matter and regulatory requirements.
• Strong project management skills including excellent verbal & written communication skills as well as presentation skills.
• Focused Customer and service orientation with ability to effectively utilize resources for technical information as needed.
• Must be able eligible to obtain a passport and have a valid drivers license. 

Preferred:

• Master’s Degree in Science, Engineering, or Biological Science.
• Experience in upstream/downstream biopharmaceutical manufacturing, aseptic processing and validation.

What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.

Here is just a brief overview of what we offer:

• Base Salary + Corporate Bonus Program 
• Robust Training Program
• Time Off + Corporate Holidays 
• Laptop/Cell Phone/Company Vehicle provided 
• Parental Leave
• Additional Add-On Benefits/Discounts