Senior Manager, Technical Services (M/W)

The Role and why it matters:

Do you want to join a team of internationally known experts presenting at global industry conferences, administering virtual and hands on professional education programs, publishing articles, and resolving complex pharmaceutical and biopharmaceutical industry Customer issues? As a Senior Technical Services Manager, you will be a subject matter expert for contamination control and validation within the pharmaceutical and biopharmaceutical industry. The position requires providing technical information and onsite support for global Customers, and managing projects related to contamination control product technology, application, and validation, working closely with other departments including R&D, Engineering, Marketing and Sales. You will have opportunity to author and publish articles in A3P, PDA, ISPE and other associations’ peer reviewed journals, present at major pharmaceutical/biopharmaceutical conferences, workshops and training events, and participate in industry associations and committees. The ideal candidate will be home based in Europe, preferably in France, Germany, Switzerland, or Belgium near an international airport and will support our global Customers. The position may require up to 30-50% travel both within Europe and globally. 

What You Will Do:

• Provide technical information and expertise to key Customer accounts for contamination control products including cleaning chemistries, disinfectants, sterilants and their applications, integrating multiple areas of specialization (e.g. chemistry, microbiology, engineering, validation, etc.) with the objective of resolving complex pharmaceutical and biopharmaceutical industry Customer needs.  Support provided through telephone and written correspondence, generation of literature, lab analyses, and on-site evaluations. 
• Manage projects and coordinates and oversees technical and/or lab activities within area of specialization.  Serve as liaison with R&D groups for scientific and technical support.
• Administer global pharmaceutical and biopharmaceutical industry Customer and professional education programs.  Present at industry conferences, publishes articles and book chapters, and participates in industry associations and task groups.
• Manage the tasks of one or more assigned team members, providing direction and performance feedback. 
• Contribute ideas and information for new products, processes and applications relative to the business unit.

What You Need To Be Successful:

• Bachelor's Degree in Science, Engineering, or Biological Science.   Master’s degree preferred.
• Twelve or more years related work experience.  
• Experience in upstream/downstream biopharmaceutical manufacturing, aseptic processing and validation desirable
• Industry recognition and current knowledge of relevant pharmaceutical and biopharmaceutical industry subject matter and regulatory requirements in area of specialization, maintained through reading current published literature, attending and presenting at scientific meetings and seminars, and in collaboration with technical experts. 
• Strong project management skills including excellent verbal & written communication skills as well as presentation skills in both small and large group settings.
• Excellent computer skills
• Focused Customer and service orientation with ability to effectively utilize resources for technical information as needed.
• Demonstrate solid organizational skills, good judgment and ability to think analytically.

What We Offer

• Competitive base salary
• Annual merit review and incentive plans
• Company provided credit card and laptop
• Company Car 
• Service training and coaching program
• Opportunities for advancement

If you are interested in joining our growing team, please apply now!