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Job Title:  Installation and Service Specialist

Req ID:  17827
Job Category:  Clinical Support, Operations & Education
Country:  US
State:  NC
City:  Durham
Zip:  27703

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

The Mobile Sterilization Installation and Service Specialist supports STERIS’ Mobile SPD (Sterile Processing Department) units in the field.  Responsible for completing installations, quarterly preventative maintenance, commission and decommission events in accordance with Customer needs and specifications.  Tasks include project planning, scheduling, delivery coordination, performing technical installations, and directing subcontractors and other resources as required.  Work in a matrix environment, providing direction to non-direct reports within and external to STERIS and taking direction from multiple managers.

This position requires nationwide travel up to 80-90%. Additional travel throughout North America may be necessary. 

More information on this growing business unit at:


New and Relocation Installations 
1.    Complete pre-installation audit of hospital utilities to ensure successful set up and implementation 

a.    Complete service documentation associated with installation activity
b.    Ensure delivered equipment meets customer request.

2.    Commissioning - Setup, level, expand the multimillion-dollar STERIS Mobile SPD which is a full Sterile Processing department on a 1 to 3 expandable 53-foot tractor trailer.  Includes making all internal mechanical, electrical and plumbing connections along with loading all ancillary equipment such as sinks, prep and pack stations, transport carts, and manifolds. 

a.    Directs all onsite trade workers (Drivers, Mechanics, Electricians, Plumbers, General Contractors), to make all final connections from facility or source. 
b.    Performs in-services on operations of the Mobile SPD
c.    Obtains client signatures for turnover and operations when commissioning is complete and files with the Project Manager.

3.    Maintain Mobile unit while at an account, including field upgrades, modifications, preventative maintenance, installations, testing and balancing, ad hoc support, and Customer requests 
4.    Manages the Customer relationship while the unit is deployed, acting as Customer liaison and holding regular meetings for the progress reporting. 
5.    Performs Quarterly and Annual maintenance activities for deployed mobile units across North America
6.    Decommissioning – Unload, Retract, and let down the multimillion-dollar STERIS Mobile SPD which is a full Sterile Processing department on a 1 to 3 expandable 53 foot tractor trailer.  Includes removing all internal mechanical, electrical and plumbing connections along with unloading all ancillary equipment such as sinks, prep and pack stations and transport carts and manifolds.  

a.    Responsible for directing all onsite trades (Drivers, Mechanics, Electricians, Plumbers, General Contractors), to remove all connections from facility or source. 
b.    Obtains client signatures for final inspection when complete and files with the Project Manager.

Duties - cont'd

Administrative and Documentation Responsibilities 

  1. Responsible for Asset Management of all STERIS assigned equipment.
  2. Purchase and maintain inventory needed to support Mobile SPD.
  3. Maintain accurate records in Siebel for all work performed
  4. Close out documentation by completing any Mobile SPD related service requests applied to the units




Education Degree
  • High School Diploma or GED
Required Experience
  1. 5-8 Years technical service experience, preferably with medical equipment.
  2. Valid Driver’s license required. Valid US Passport, or the ability to acquire within 6 - 8 week required.
  3. Completion of mechanical, electrical, or electronic technical school training preferred
  4. Specific knowledge of Siebel applications preferred
  5. Working knowledge of installation processes, including but not limited to pre-installation requirement and construction (HVAC, electrical, plumbing, etc.) (5-8 Yrs)
Working Conditions
Travel up to 75%-100%


STERIS is a $3B, publicly traded (NYSE: STE) organization with approximately 12,000 associates worldwide and operates in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Nearest Major Market: Durham
Nearest Secondary Market: Raleigh

Job Segment: Installer, Medical, Electrical, Construction, Sterile Processing, Manufacturing, Healthcare, Engineering