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Title:  Senior Manager, Mobile Solutions

Req ID:  14346
Category:  Customer Operations/Customer Support
City:  Dallas
State:  TX
Postal Code:  75001
Description: 

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

Supports the Sales and client relations function for STERIS Mobile Solutions North America through developing and managing Customer accounts to increase sales and from assigned territory. Implements selling strategies, conducts Customer appointments and presentations, negotiates and executes long-term agreements.  Presents STERIS Mobile Solutions products while demonstrating understanding of Customer needs and expectations.  

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Duties

Client Relations

  1. Develops and maintains relationships with internal and external entities such as but not limited to:
    1. C suite hospital executives
    2. Surgical directors and managers
    3. Sterile Processing directors and managers
    4. Architects and Engineers
    5. STERIS Corporate Account and Business Development Directors
    6. STERIS Capital Account Managers
    7. STERIS Region Managers
    8. STERIS Project Design Managers
  2. Completes Customer site assessments to determine feasibility of installation, all costs and options required for a successful implementation.
  3. Works closely with STERIS Project Design Managers (PDMs) to ensure the hospital’s throughput requirements can be supported in the Mobile SPD with completion of a Capacity Study.
  4. Seeks out opportunities to present STERIS Mobile Solutions to architectural and SPD communities.
  5. Conducts routine check-ins and calls with active client engagements.
  6. Conducts closeout interviews with clients.

 

Financial

  1. Responsible for meeting and maintaining all sales / revenue objectives.
  2. Responsible for forecasting annual revenue objectives.
  3. Demonstrated high degree of financial acumen- ability to create and leverage internal and customer perspective financial analysis to achieve revenue objectives.

Strategy

  1. Implements business unit strategies as assigned.
  2. Monitors competitive landscape and works with leadership to maintain and improve market position.
  3. Supports STERIS Corporate Account Directors and Business Development through coordination of services for national Customers.

Operational

  1. Serves as the subject matter expert internally and externally.
  2. Works with local STERIS IMS and STERIS North America Healthcare sales teams to further market penetration.
  3. Facilitates communication and coordinate all activities for commissioning and decommissioning between STERIS teams, other contractors when applicable, and the Customer.
  4. Communicates Customer requirements and assists in transitioning the sale to the implementation and operations process.
  5. Travels frequently to meet and conduct client site visits and local presentations.

 

Product Development

  1. Maintains current knowledge of the SPD, construction industry and market trends as well as technical knowledge and understanding of IPT product portfolio to advise product development and improvements.

 

Marketing

  1. Maintains current knowledge of market landscape in assigned area and advises on marketing opportunities to achieve sales and P&L objectives.
  2. Represents the business unit at tradeshows as required.
  3. Engages in speaking activities to further market penetration and presence.


Financial

  1. Provides timely reporting of activities to the leadership to assist with planning.
  2. Conducts pricing and margin analysis. Makes pricing recommendations that will achieve target operating margins for individual agreements.
  3. Assists in establishing strategic territory sales objectives to meet revenue by collaborating with IPT North America Regional Sales Director, Vice President of Sales and STERIS IMS Business Development teams.
  4. Evaluates territory performance against established objectives and plans, including analyzing geographical territory dynamics.

Other miscellaneous duties as assigned.

Duties - cont'd

Education Degree

  • Bachelor's Degree

Required Experience

Required experience:

10 plus years in the healthcare industry

2 plus years in STERIS IPT Project Design Manager capacity preferred or equivalent clinical consultant field

Preferred experience in sales of Sterile Processing capital or professional services on a multistate territory level

 

Required skills/business competencies:

Skill in consultative and solution orientated sales

Understanding of STERIS IPT product portfolio

Understanding of SPD design, codes and compliance and operational relationships with Surgery

Understanding of Mobile Healthcare products and platforms

Knowledge and proficiency of Microsoft Office products: Word, Excel & Access

 

STERIS is a $2B+, publicly traded (NYSE: STE) organization with approximately 12,000 associates worldwide and operates in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

Req ID:  14346
Category:  Customer Operations/Customer Support
City:  Dallas
State:  TX
Postal Code:  75001


Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

Job Segment: Medical, Manager, Sterile Processing, Product Development, Marketing Manager, Healthcare, Management, Research, Marketing