Job Title:  ORC Supervisor, Sterile Processing

Req ID:  37401
Job Category:  Clinical Support, Operations & Education

Concord, NC, US, 28027


At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

Provides on-site leadership, support, training, Customer Service, and communication regarding the reprocessing of surgical instruments and staff management to contracted facilities in compliance with STERIS Standard Work or QMS and the Department of Health, TJC, DNV, OSHA, CDC, AAMI and AORN standards and facility goals and policies. Coordinates and oversees day-to-day operations of the STERIS IPS sterile processing team.


  • Provides supervision and leadership of Sterile Processing Department (SPD) and/or Operating Room Liaison at the assigned facility and shift.
  • Performs observations to identify process improvement opportunities within operations and employee performance and compliance.
  • Oversees and supports daily operations of all activities that relate to the proper reprocessing of reusable medical supplies and instrumentation including decontamination, cleaning, assembly, wrapping, sterilization, and storage processes within all set professional standards and regulations.
  • Coordinates the repair and replacement of broken instrumentation and equipment; may assist manager in order process.
  • Promotes best demonstrated practices with co-workers through open communication and continuous improvement of skills and ensures department and employee adherence to standard work.
  • Follows chain of command within hospital and STERIS regarding identified problems or issues to ensure proper communication and resolution.
  • Answers and responds to calls from the OR and other end-users during and after regular business hours as required by the contract.
  • Assists manager in review of all required documentation related to STERIS Standard Operating Procedures and facility policies. Responsible, in collaboration with the manager, for scheduling new STERIS employee orientation, on-the-job training, in-service education and quality assurance programs when needed.
  • Holds employees accountable to performance and processing standards by providing daily coaching and feedback.
  • Understands STERIS and facility policies and procedures ensuring staff’s adherence to applicable policies and procedures
  • Responsible for supporting employee progression and retention by driving employee engagement activities, holding regular performance discussions, and removing obstacles preventing employees from developing in their career.

Duties - cont'd

Education Degree

  • High School Diploma or GED

Required Experience

  1. 4 years of hands-on SPD experience with one year of leadership, including lead, experience.
  2. CRCST or CBSPD Certification and additional certification (i.e. instrument specialist, flexible endoscope, healthcare leader, manager, STERIS Assessment) required. If not certified at point of hire, both certifications must be obtained within 12 months of hire.

Preferred Experience


  1. Previous Supervisory experience. (1 Year)
  2. Current Certified Healthcare Leader (CHL) or Certified in Sterile Processing Management (CSPM).


  1. Basic computer skills and aptitude.
  2. Understands and promotes concepts of the Lean work environment.
  3. Must be capable of learning software programs (including instrument tracking and timekeeping and payroll systems) and/or hardware as required.
  4. Understand and promotes the development of individual employee objectives.


STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention.  WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Req ID:  37401
Job Category:  Clinical Support, Operations & Education

Concord, NC, US, 28027

Nearest Major Market: Charlotte
Nearest Secondary Market: Concord

Job Segment: Sterile Processing, Payroll, Infection Control, Business Process, Patient Care, Healthcare, Finance, Management