Manager II, Sterile Processing

Position Summary

As a Manager II, Sterile Processing, you'll oversee the management and facilitate production and quality within a STERIS facility.  You'll ensure Customers' expectations are met by managing activities and complying with contractual obligations, providing support, training and communication to SPD management and personnel.  You'll ensure SPD compliance with the Department of Health, JCAHO, OSHA, CDC, AAMI and AORN standards along with STERIS policies and procedures.

What will you do as a Manager II, Sterile Processing?

• Demonstrates complete understanding of the Division’s processes and the ability to manage, train and implement in a contracted facility.
• Develops and enforces the implementation of policies, new processes, procedures, product conversions, new services and programs in conjunction with the contract and STERIS to improve client service.
• Implements an efficient means of communicating with contracted facility, STERIS employees, and STERIS management to ensure quality. Conducts regularly scheduled meetings with contracted facility management to provide timely updates of project objectives and resolve any barriers.  
• Interviews, hires, assists with training, coaches and disciplines employees to meet company objectives and customer requirements. Directs, manages personnel of contracted facility, if outsourced.  
• Abides by all company and contracted facility safety and health policies, and procedures.
• Maintains professional relationships with all contracted facilities departments, as necessary and within contractual guidelines, to ensure effective, efficient support to the patient caregivers as it relates to the scope of the contract.
• Demonstrates comprehensive understanding of the facility contract and the project implementation plan.  
• Educates and assists in training of client facility management staff in all aspects of contracted services.  Conducts facility employee assessment to develop baseline knowledge level to identify opportunities for education/training to improve SPD processes.
• Resolves client issues in a timely and efficient manner.
• Submits and tracks contracted facility productivity and statistical reports to STERIS and client as necessary. 
• Ensures proper operational processes are followed by all members of the STERIS team in conjunction with the Department of Health JCAHO, OSHA, CDC, AAMI, AORN standards and facilities goals and policies.
• Ensures accuracy and completeness of all administrative documents and functions (time records, count sheets, inventories, billing, etc.) required by the contracted facility and STERIS corporate.
   

The Experience, Skills, and Abilities Needed:

Required:

• High School diploma/GED with 8+ years of Sterile Processing experience with 4 years of leadership role in a Sterile Processing Department.
• Active certification in sterile processing/central sterile via CBSPD or HSPA required. If not certified at point of hire, it must be obtained within 12 months of hire.

Preferred:

• 4+ years' experience in a Sterile Processing Manager role
• 1+ years' experience with instrument tracking software and employee management systems
• 1+ years' experience in an Offsite Reprocessing Center