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Job Title:  Installation Project Manager

Req ID:  16767
Job Category:  Service/Technical Services
Country:  US
State:  SC
City:  Columbia
Zip:  29205

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

We are currently looking for an Installation Project Manager to join our team, based in the Columbia area. This person will be responsible for leading 100% of the installations within an assigned territory that provides project management and installation services. They are directly responsible for a team of approximately 2-5 direct reports. This individual will be responsible for the financial performance of major and/or multiple construction and retrofit projects.  They will develop and train employees and subcontractors.  They will also be responsible for the quality of the installation and customer satisfaction. This individual will represent STERIS Corporation and its interests in jobsite decisions affecting daily operations. Responsibilities also include delivering installations and ensuring Customer satisfaction with STERIS throughout the process, from pre-installation through start up.  Every day, something special happens at STERIS.  What will YOU help us do next? 

Essential Functions
  • Directly manages and develops Installation team members. Owns talent management and talent acquisition to ensure Customer business expectations are met.
  • Plans, organizes, directs and controls all costs of installation and subcontracting for assigned projects.  Coordinates resources to insure timely and cost-effective installation and completion of assigned projects. 
  • Assists sales in development of project cost estimates.  Develops and administers subcontractor request for proposal packages and evaluates responses.  Performs risk assessment analysis. Based on assessment, develops project execution plan including work breakdown structure and project schedule in accordance with plans and specifications. Verifies with customer that expectations will be met or exceeded through execution of plan.
  • Maintains allocation of costs to financial reporting systems.  Effectively communicates financial and physical project status to management. Manages and provides documentation for the project management file including correspondence, requests for information and timelines.  Produces high quality communications adhering to company standards.
  • Provides detailed scope of work and instructions to installers and subcontractors.  Verifies understanding of project expectations.  Ensures appropriate product training is available / implemented for skill gaps within in-house or subcontractor staff to enable proper installation of STERIS products.
  • Routinely walks job sites and attends progress and coordination meetings to ensure quality installation of products.  Proactively evaluates potential problems on the job and initiates action to limit negative outcomes.  Uses negotiation skills to consistently resolve disputes without the need for escalation. 
  • Provides estimates or negotiates work outside original scope. Reviews customer’s systems during installation and if needed points out opportunities for improvement resulting in value-added change orders.  Pursues, secures and closes change-orders for equitable adjustments to contracts. 
  • Coordinates equipment start-up by Field Service Representatives in conjunction with District Service Managers.  Notifies Sales Representatives of equipment readiness for customer in-service training.  Ensures job completion documentation is completed and seamless transition to service is achieved.
  • Develops and maintains viable relationships with customers, consultants, prime contractors, subcontractors and trade personnel.  Communicates with architects, equipment planners, and consultants to influence equipment recommendations and specifications relative to installation.
  • Develops close working relationships with Federal, State, and Local code enforcement officials to define installation requirements for all company equipment. Holds licenses as necessary to support installation of equipment.
  • Provides feedback to Sales, Service, Marketing and Manufacturing relative to product and/or process quality issues.
Skills & Requirements
  • Bachelor’s degree in an Engineering or Construction Management discipline and 6 years of work experience preferred, or 10+ years of construction/project management experience.
  • Minimum 6 years’ experience in construction project management.  General Contractor or related license preferred.
  • Prior experience of direct people management experience in a virtual setting is preferred.
  • Experience driving process improvements, familiar with Six Sigma or Lean principles.
  • Demonstrated problem-solving skills. Exceptional analytical skills, including the ability to analyze data, draw conclusions, and develop recommendations.
  • Strong project management skills and a track record of on-time delivery.
  • Must have excellent interpersonal skills, including communication, networking, relationship-building, negotiation, and building influence.
  • Executive presence; ability to interact and influence executive level hospital groups in presentations, issue resolution, etc.
  • Demonstrated financial acumen with the ability to develop and analyze financial data.
  • Comfortable in a fast paced, and fluid environment.
  • Creative and strategic thinker who enjoys brainstorming with colleagues and partners.
  • Acts as a team player.
  • Working knowledge of PC’s and Microsoft applications, project management tools, internet, intranet, and business reporting tools.



STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

Nearest Major Market: Columbia
Nearest Secondary Market: South Carolina

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