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Job Title:  Technical Services Specialist

Req ID:  24573
Job Category:  Research & Development/Scientific

Philadelphia, OH, US, 19079


At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

Do you want to join a team of internationally known experts helping to educate Customers and providing them with helpful solutions? As a Technical Services Specialist, you will be a subject matter expert for key pharmaceutical and biopharmaceutical Customer accounts, providing technical information and support for projects related to product technology and product application for a specialized area within the Life Sciences Contamination Control business. You will also coordinate project activities with other departments and collaborate with assigned team members on a project basis. This Technical Services Specialist role is a home based position and will require 40-50% travel both domestic and internationally. Location within the US is flexible, but Cleveland or Philadelphia areas are preferable.  


  • Provides technical information and expertise to key Customer accounts with focus on Contamination Control, Sterility Assurance and Validation of sterilization processes, with the objective of resolving complex pharmaceutical and biopharmaceutical industry Customer challenges.  Support provided through telephone and written correspondence, generation of literature, lab analyses and direct field support. 
  • Manages projects and coordinates and oversees technical and/or lab activities within area of specialization.  Serves as liaison with R&D groups for scientific and technical support.  Reports on product field trial activity. 
  • Maintains subject matter expertise by reading current published literature, attending and presenting at scientific meetings and seminars, and collaborating with technical experts. 
  • Increases sales force effectiveness by administering global pharmaceutical and biopharmaceutical industry Customer and professional education programs. Works with global Customers and sales representatives on product applications, appropriate product usage, and providing background information and analytical support.
  • Contributes ideas and information for new products, processes and applications relative to the business unit.

Education & Experience

Bachelor’s degree in Science or Engineering.  Master’s degree preferred.

  • Minimum five (5) five years related work experience. 
  • Current knowledge of sterilization and contamination control within pharmaceutical and biopharmaceutical industry, including regulatory requirements in area of specialization.  Knowledge and experience in sterilization processes and validation, environmental contamination control, cleanroom operations, and/or aseptic pharmaceutical product manufacturing are desirable.


  • Strong project management skills including excellent verbal & written communication skills as well as presentation skills in both small and large group settings.
  • Excellent computer skills, specifically with Microsoft Office Suite
  • Collaborates effectively and is comfortable educating at all levels internally and externally
  • Focused Customer and service orientation with ability to effectively utilize resources for technical information as needed.
  • Demonstrates solid organizational skills, good judgment and ability to think analytically.
  • Ability to travel up to 40-50% annually. Domestic and international.



STERIS is a $3B, publicly traded (NYSE: STE) organization with approximately 12,000 associates worldwide and operates in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Req ID:  24573
Job Category:  Research & Development/Scientific

Philadelphia, OH, US, 19079

Nearest Major Market: Philadelphia

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