Job Title:  Operating Room Liaison II

Req ID:  43022
Job Category:  Clinical Support, Operations & Education

Chicago, IL, US, 60612


At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

How You Will Make a Difference

Coordination and oversight of instrument readiness in the Operating Room and Sterile Processing Department (SPD) to facilitate efficient case flow. Responsible for overseeing and/or assisting in projects and process improvement initiatives in compliance with contractual obligations. Promotes Customer service/satisfaction through resolution of OR/SPD issues within the facility. Perform duties in accordance with hospital, TJC, AORN, AAMI and other appropriate policies and procedures. Provides oversight to projects and assists in new hire orientation and training. Uses developed skills and practical knowledge to perform scheduled and unscheduled tasks independently.

What You Will Do


1. Assist in performing strategic and operational assessments in the operating room, sterile processing, and

surgical support areas.

2. Conducts monthly monitoring and quarterly KPI reports to ensure service delivery efforts are meeting

operational goals and contractual agreements.


OR/SPD Process Improvement:

3. Demonstrates understanding of Operating Room and Sterile Processing Department processes.

4. Supports the development and execution of process improvement plans based on results of monthly KPI


5. Aids the OR and SPD leadership on preference card creation and/or management to ensure accuracy of

surgical case pull.

6. Collaborates with OR/SPD leadership to identify surgical instrumentation related to tray additions and

reconfigurations, building surgeon’s specialty sets, etc.

Project Work:

7. Support OpFlow or similar tray rationalization and optimization projects

8. Support SPM count sheet reconciliation and data projects as required.


9. Able to assist in managing, training, and implementation of STERIS engagement deliverables in a contracted


10. Participates and assists in new STERIS IPS employee orientation, on the job training, in-service education

and STERIS IPS or facility quality assurance programs when needed.


11. Provides Operating Room (O.R.) staff support in preparing the O.R. suite for surgery by verifying instrument

trays are available prior to case start times. Identifies instrument related issues and provides real time

solutions to ensure procedure continuity.

12. Keeps track of surgical case flow during the day, monitor instrument needs, and notify SPD personnel in

advance of any possible additional/emergent instrumentation needs. Must be able to resolve issues or offer

alternatives when necessary.

13. Perform daily required audits of KPI data to include:

· Case cart audits

· Room Visits for identification of OR Frictions

· Post Case Cart Audits

· Tray Audits

14. Performs KPI data analysis to identify trends and operational issues within the operating rooms and SPD.

15. Coordinates the planning and communication of priority instrument turnarounds. Help communicate to the

surgical team essential instrumentation information that may affect or delay surgery start time.

16. Responds to problem calls from Surgery as required by the contract deliverables.

17. Verifies that required instrumentation has been sterilized and is available for next day, call or weekend cases.

18. Completes documentation as required for inventory/equipment requests, instrument sets, etc

19. Ensures navigator assignments are completed or assigned.

20. Other duties as assigned.

What You Need to Be Successful

1. Vocational/Technical certification and 4+ years of O.R., SPD, or Perioperative work experience or High

School Diploma and 6+ years of O.R., SPD, or Perioperative work experience is required.

2. Must have, or obtain, SPD certification through CBSPD or HSPA within 12 months of hire. Certification must

be maintained per renewal schedule.

3. Requires thorough working knowledge of Microsoft Office applications and is capable of learning software

programs and/or hardware as required. Requires Smart Phone knowledge.

4. Highschool Diploma or GED is Required. Associates Degree preferred.

5. Able to perform all job requirements of an Operating Room Liaison I.

What We're Offering You in Return

Employees are what makes a company great, so we believe it’s important to take care of them just like we take care of our Customers and their patients. In addition to being a global organization and industry leader with ample room to grow your career, we also offer benefits including Medical/Vision/Dental, Paid Time Off, and a 401(k) with company match.


Our motto in the Sterile Processing Department is simple: 100% complete, 100% sterile, 100% on time. As an Operating Room Liaison, you play a crucial role in making sure we live up to that standard. If you’re looking for the chance to be a part of a team that impacts dozens of people a day, and you want to further your career with a company that offers several opportunities for career development, click the apply button below. Let’s create a healthier and safer world, together.


STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention.  WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Req ID:  43022
Job Category:  Clinical Support, Operations & Education

Chicago, IL, US, 60612

Nearest Major Market: Chicago

Job Segment: Sterile Processing, Instrumentation, Surgery, Infection Control, QA, Healthcare, Engineering, Quality