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Title:  Director, Clinical Operations-Chicago Illinois

Req ID:  13568
Category:  Clinical Support, Operations & Education
City:  Chicago
State:  IL
Postal Code:  60612

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

This position has management oversight of the assigned outsourced engagement and is a strategic partner to hospital leadership within the contracted client facility. This includes the management of on-site IMS Clinical Operations including the direction and supervision of functional managers and the Sterile Processing Department. This individual must also ensure working relationships within the hospital are maintained.  Ensures SPD compliance with the Department of Health, TJC, OSHA, CDC, AAMI and AORN standards and facility policies and procedures.



  • Owns and maintains a strategic working relationship with hospital leadership; communicating frequently regarding process outcomes and opportunities for growth.
  • Proactively keeps IMS leadership apprised of potential challenges or opportunities.
  • Ensures IMS staff and leaders maintain a healthy working relationship with the hospital staff.
  • Utilizes lean principles and continuous improvement to drive process improvement and operational efficiency with the assigned Customer.
  • Monitors quality metrics and productivity on a monthly and quarterly basis.


Duties - cont'd

  • Prepares IMS metrics reviews in quarterly business reviews and presents to hospital leadership.
  • Participates in the development and implements of annual plans to ensure current contract compliance.
  • Facilitates the financial improvement performance initiatives as related to contracted facility.
  • Oversees key projects such as process improvements or capital investment projects.
  • Provides leadership for employee relations through effective communication, coaching, and development.
  • Partners with peer group to advance site specific and cross-company growth.

Education Degree

  • Bachelor's Degree

Required Experience

·       A Bachelor’s degree from an accredited university or college required; Master’s degree from same preferred. Individual must possess a minimum of 8 years combined leadership experience including three to at least five years in a management position.

·       Must be proficient in project management and strategic thinking.

·       Effective negotiating and influencing skills.

·       Strong analytical skills with advanced knowledge of Microsoft Office applications. Must be capable of learning additional software as required.

·       Must possess excellent verbal and written communication skills.

·       Excellent multi-tasking, priority setting capabilities.

·       Must possess solid managerial, analytical, organizational skills and financial acumen. 



STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

Req ID:  13568
Category:  Clinical Support, Operations & Education
City:  Chicago
State:  IL
Postal Code:  60612

Nearest Major Market: Chicago

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