Project Design Manager, Reprocessing

Summary:

The Project Design Manager, Reprocessing is primarily responsible for coordinating Healthcare resources to win more, and a larger share of, healthcare project business.  This is done by serving as a consultant to hospitals and systems undergoing construction and/or renovation, ensuring positioning of STERIS’s products and services maximize the specific Customer goals and address both short-term and long-term needs.  Prospects and pursues future project business through active involvement and establishing relationships with architects, consultants, and equipment planners.  

This position has key involvement in oversight and liaison activities for all aspects of the process and manages the interest of an extremely diverse group of stakeholders (both internal and external). Capital projects may range 6-48 months and occur over multiple phases. Additionally, this position serves as the key “hub” for the coordination of Healthcare resources through comprehensive project management and ongoing communication, follow up and training as required.  This position is also responsible for developing and maintaining relationships with the entire healthcare field team as well as equipment planners, architects, consultants, and engineers.

This is a remote based customer facing position. To support and service our customers in this assigned territory candidates must be based out of one of the following states: Illinois, Wisconsin & Missouri.

What you will do as a Project Design Manager:

Sales 

• Serves our Customers as a STERIS Project Consultant by identifying Customers’ needs, ensuring the conceptual design and space planning requirements are met.
• Meets Customer needs while growing and expanding the scope of project business through additional applications, products and services, all of which provide a better Customer outcome.
• Prospects and pursues future project business through active involvement and establishing relationships with architects, consultants, and equipment planners.  Utilizes lead services to identify future prospects and opportunities.
• Conducts Customer presentations providing a comprehensive view to STERIS’s complete offering of all products and services.
• Provides guidance and support for site visits to secure project business.
• Serves as technical consultant for Account Managers and externally for architectural community, consultants, planners, contractors, Customers.
• Actively involved and influences the pricing of all project business as well as helps to secure the order on all project business.
• Collaborates with Sales to determine the sales strategy taking into account project goals.
• Formulates and defines scope of work and objectives, and develops project work plans including time frames, funding limitations, contract costs, risk factors, etc. to various phases of a project.  

Design and Project Management

• Responsible for managing design deliverables for projects from initial analysis through install with oversight of the entire project through completion.  Manages the design planning process for assigned projects; responsible for the project design(s) to ensure Customer satisfaction, quality, technical competence, and code and standards compliance is met.  
• Collaborates with architectural and engineering hospital consultants , reviews all drawings and specifications to ensure that the design is appropriate, cost effective, code compliant and accurately reflected within the Customers documents.
• Prepares and monitors the project planning, design, regulatory, and/or construction phases, recommends project budget needs and ensures project deliverables stay on-time, on-target, and on-budget.
• Serves as liaison and primary point of contact between all impacted stakeholders at Customer sites, region sales teams and external parties.
• Performs project management work by managing, coordinating, and directing large, complex, multi-disciplinary development, redevelopment, and capital improvement projects including project initiation, development, execution, and project coordination with our Customers and other internal/external stakeholders.  Responsible for project registrations and the completeness of all information required in the STERIS Drive which is the primary communication tool to all stakeholders.
• Monitors the progress and quality of a project and resolves problems and project barriers by identifying strategies and approaches to overcome barriers.
• Develops a communication plan and related project status reports for key stakeholders (Sales and installation teams, external resources and Customers) and provides updates on project activities and information on risks and mitigation strategies. 

Duties continued:

Market Intelligence/Marketing, Training

• Provides feedback to marketing on new product launches based on Customer input.
• Keeps current on Customer needs by interfacing with other companies to identify trends and understand the competitive influences and offerings.
• May perform research and benchmarking to update and improve design, process, and standards. 
• Provides feedback to marketing on future potential offerings/opportunities.
• Keeps Business Units, Director, and Project Managers informed on manufacturing and quality control issues.
• Educates/trains Account Managers on project life cycles, key milestones, software project applications and how to leverage available resources to provide a comprehensive overview of the total STERIS offering to create Customer solutions.   
• Conducts classes and training seminars, educating the professional community, and serving in a consultative and supportive role.
• Performs other related duties as assigned.

The Experience, Skills and Abilities Needed:

Required

• Bachelor's Degree
• 6+ years of documented successful Healthcare capital sales experience with significant experience quarterbacking capital projects in their territory; 
• Knowledge of technical, professional, and business in the fields of healthcare delivery, architecture, and construction and building design process; knowledge of space planning and construction/remodel projects.
• Good understanding of MEP (Mechanical, Electrical and Plumbing) building systems.
• Thorough knowledge of legal issues and safety standards.

Preferred

• 2+ years Sales Management experience

Skills

• Proficient in Excel, PowerPoint, Word, Outlook, etc.
• Strong critical thinking, analytic skills l and problem-solving capabilities.
• Strong negotiation skills. Must be able to improvise in Customer situations to a successful resolution.
• Strong working knowledge and understanding of IT infrastructure technologies including network and server infrastructure and web services.  (Surgical)
• High level of attention to detail.
• Ability to maintain a high level of professionalism and confidentiality
• Exceptional communication skills; written, verbal and presentation.
• Must possess a strong personal presence.
• Demonstrated organizational project management skills.
• Demonstrated ability to work as part of a team or independently and prioritize work by making informed judgement and develop solution for complex problems.
• Ability to establish and maintain effective relationship with widely diverse groups, including individual at all levels both within and outside the organization and gain their cooperation.
• Demonstrated ability lead and influence a cross functional team and operate in a highly complex environment.
• Demonstrated ability to stay calm in all circumstances and always demonstrate a “can do” attitude.
• Demonstrated ability to accept and facilitate change, whether indicated by corporate needs, market, or regulatory requirements. 
• Finds opportunity in difficulties.

Other:

• Candidates must be based out of one of the following states: Illinois, Wisconsin & Missouri.
• Ability to travel up to 60%.
• Valid driver’s license.
• Must be able to be compliant with hospital/customer credentialing requirements

What STERIS Offers:

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.

Here is a brief overview of what we offer: 

•    Market Competitive Pay
•    Extensive Paid Time Off and (9) added Holidays
•    Excellent Healthcare, Dental and Vision Benefits
•    Long/Short Term Disability Coverage
•    401(k) with a company match
•    Maternity and Paternity Leave
•    Additional add-on benefits/discounts for programs such as Pet Insurance
•    Tuition Reimbursement and continued education programs
•    Excellent opportunities for advancement in a stable long-term career

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