Repair Coordinator

Position Summary

As the Repair Coordinator you would be responsible for working in the repair center and working with various departments to ensure proper communication and customer service. Your job would be to provide various support to the Lab Management team and to Sales and Account Managers.

What you will do as a Repair Coordinator

• Enters and corrects repair data in Oracle System; utilizes other software as necessary.   
• Maintains data base of knowledge of where to route specific types of repairs. 
• Notifies Lab Managers of issues during daily review of repairs. 
• Responds to billing and invoice inquiries. 
• Provides administrative assistance as needed. 
• Completes assigned paperwork. 
• Maintains documents of the status of repairs. 
• Aware of and conforms to Company ISO goals and objectives and supports ISO requirements. 

The Experience, Skills and Abilities Needed

Required:

• High School Diploma or GED
• 1 year of customer service or related experience
• Demonstrates knowledge of computer systems and Microsoft office

Preferred:

• Working knowledge of Internet software; Spreadsheet software and Word Processing software; ability to learn Oracle applications. 

What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.

Here is just a brief overview of what we offer:

• 18 PTO days per year and 9 Corporate Holidays Per Year
• Excellent Healthcare, Dental, and Vision Benefits
• Healthcare and Dependent Flexible Spending Accounts
• Long/Short Term Disability Coverage
• 401(k) with a Company Match
• Parental Leave
• Tuition Reimbursement Program
• Additional Add-On Benefits/Discounts