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Job Title:  Operating Room Liaison - Travel

Req ID:  17033
Job Category:  Clinical Support, Operations & Education
Country:  US
State:  TN
City:  Chattanooga
Zip:  37341

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

Coordination and oversight of daily activities between the OR and Sterile Processing Department (SPD) to facilitate efficient case flow. Responsible for assisting in projects and process improvement initiatives in compliance with contractual obligations. Promotes customer service/satisfaction through training, education, and resolution of OR frictions for the facility. Perform duties in accordance with hospital, TJC, AORN, AAMI and other appropriate policies and procedures.  This position may require up to 100% travel.

  • Assists the Operating Room (O.R.) staff in preparing the O.R. suite for surgery by verifying instrument trays are available prior to case start times.
  • Keeps track of case flow during the day, monitor instrument needs, and notify SPD personnel in advance of any possible additional/emergent instrumentation needs. Must be able to resolve issues or offer alternatives when necessary.
  • Assist with planning and coordination of instrument turnarounds.  Help communicate to the surgical team essential instrumentation information that may affect or delay surgery start time.
  • Assist OR and SPD leadership on preference card creation and/or changes to ensure accuracy.
  • Assists in and monitors projects on an as needed basis. Identifies instrumentation related to tray additions and reconfigurations, building surgeons specialty sets, etc. Reports findings and revisions to the CSPM Manager.
  • Participates and assists in new STERIS IMS employee orientation, on the job training, in-service education and STERIS IMS or facility quality assurance programs when needed.
  • Responds to problem calls from Surgery during regular business hours as required by the contract deliverables.
  • Always communicates in a professional manner to all hospital staff and company employees.
  • Assist in the transportation of sterilized instrumentation to the operating rooms as needed.
  • Assists in removing soiled case carts or un-sterile instrumentation and scopes from the operating room department.
  • Ensures quality of care by assisting in the cleaning, and maintaining hospital instrumentation by following manufacturers IFUs per contract deliverables.
  • Able to process and clean any required equipment according to STERIS IMS and manufacture’s guidelines, including the use of protective equipment as indicated in STERIS IMS SOP’s.
  • Places instrumentation in appropriate containers using correct count sheet.
  • Verifies that required instrumentation has been sterilized and is available for next-day, call or weekend cases.
  • Demonstrates knowledge and understanding of the application/use of instrumentation. Reports
  • broken instrumentation to appropriate member of management.
  • Ensures continuity and quality of surgical procedures by providing support services in the operating room.
  • Perform daily required audits of KPI data to include:
    •   Case cart audits
    •   Rom visits for OR frictions
    •   Pst case cart audits
    •   Tray Audits
  • Enter KPI data into STERIS IMS portal on a daily basis.
  • Performs KPI data analysis to understand trends and identify operational issues within the operating rooms and SPD.
  • Daily communication with OR management and SPD leadership on instrument needs turn overs, and frictions.
  • Perform OR/SPD satisfaction surveys when required.
  • Demonstrates dependability and accountability as an STERIS IMS employee.
  • Presents in the hospital at scheduled time and consistently ready for work assignments.
  • Adheres to STERIS IMS dress requirements in street and O.R. attire, neat and well-groomed at all times.
  • Willingly accepts assignments and performs effectively on a daily basis.
  • Shares knowledge with co-workers through open communication and continuous upgrading of skills.
  • Follows chain of command within hospital and Company regarding problems or issues to ensure proper communication and resolution.
  • Completes documentation as required for inventory/equipment requests, instrument sets, etc.
  • Meets and works with Operating Room staff and surgeons.
  • Other duties as assigned.
Education Degree
  • High School Diploma or GED
Required Experience
  • 2- year relevant work experience and/or training in lieu of Associate Degree
  • 1 – year relevant work experience with Associate Degree
  • Requires thorough working knowledge of Microsoft Office applications and is capable of learning software programs and/or hardware as required. Requires Smart Phone knowledge.
  • Certified in related field or ability to obtain certification within 12 months required.
  • SPD Experience a plus
  • If assigned to travel, must maintain valid driver’s license, vehicle insurance and be available to operate a vehicle as needed to meet travel requirements.


Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to use hands, sit, talk, see and hear. The employee is frequently required to stand and walk. The employee must frequently lift and/or move up to 50 pounds. Must be able to push/pull up to 250 pounds.


STERIS plc is a $2B+, publicly traded (NYSE: STE) organization with more than 12,000 employees worldwide.

STERIS strives to be an Equal Opportunity Employer.  

Nearest Major Market: Chattanooga

Job Segment: Surgery, Instrumentation, Sterile Processing, Quality Assurance, QA, Healthcare, Engineering, Quality, Technology