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Job Title:  Manager I, Sterile Processing

Req ID:  36865
Job Category:  Clinical Support, Operations & Education

Chattanooga, TN, US, 37410


At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Our Healthcare Customers are federally mandated (by Center for Medicare & Medicaid Services or CMS) requiring vendors to have the COVID-19 vaccination or an approved exemption.  There are select Customers who do not accept any exceptions. Unvaccinated Associates may be excluded from working at a Customer site, require routine testing with an approved exemption (if accepted by the Customer) or have limited Customer access impacting their ability to remain employed. Additionally, we may be required to meet state mandates on COVID-19 vaccination, exemptions and/or booster requirements. This position is a Customer-facing role that falls under a state or CMS mandate.

How You Will Make a Difference

Are you currently leading your team but want to take the next step in management? Maybe you are already in management but want to continue with a company that offers more career growth? If so, we’d love to discuss you joining our industry-leading team as a Sterile Processing Manager.


STERIS works with healthcare systems nationwide to make sure that their facilities are ready for anything that comes their way. In these facilities, the Sterile Processing Department is a central part of that mission, and the Sterile Processing Manager is the leader. This is a multi-faceted leadership role, handling everything from scrubbing in to meeting with senior leaders. 


We are looking for smart, effective leaders who are willing to learn. Some of our most successful employees in this role have previous experience with Lean Manufacturing, Six Sigma, process improvement, or sterile processing. 

What You Will Do


  1. Ability to develop and manage an engaged team to provide excellent day-to-day service that meets the Customer’s needs and contractual obligations
  2. Focused on continuous improvement and possesses the ability to engage and coach employees to achieve improvements
  3. Interviews, hires, assists with training, and coaching, employees to meet company objectives and Customer requirements
  4. Possesses the ability to build and maintain a culture of Employee Engagement and Retention through regular communication and on-going training
  5. Determine the appropriate staff mix and properly align staff with fluctuating demand


What You Will Do


  1. Ensures delivery of Customer Key Performance Indicators (KPI’s) and conducts regularly scheduled Customer Pulse Check meetings to review quality metrics and ensure expectations are being met
  2. Maintains professional relationships with all Customer stakeholders to ensure effective and efficient support to the patient caregivers as it relates to the scope of the contract
  3. Resolves client issues in a timely and efficient manner
  4. Executes the implementation plan weekly to ensure target dates are met and barriers identified
  5. Demonstrates complete understanding of the contract(s) and supports with educating and training Customer leadership in all aspects of contracted services

What you will do


  1. Demonstrates complete understanding and applies the STERIS standard processes and possesses the ability to implement and hold the team accountable through daily leadership routines
  2. Ensures proper operational processes are followed by all members of the STERIS team in conjunction with the STERIS QMS policies and procedures as well as Department of Health TJC, DNV, OSHA, CDC, AAMI, AORN standards and facilities policies and procedures
  3. Ensures proper productivity processes are implemented to ensure 100% complete, delivery on time of sterilized products to the Customer
  4. Ensures accuracy and completeness of all administrative documents and functions (time records, count sheets, inventories, billing, etc.) required by the Customer and STERIS
  5. Manages an operating budget for STERIS and understands that all decisions can have a financial impact and manages within the budget
  6. Uses Non-conformance documentation to identify areas of deficiencies and creates Corrective Action Plans to manage improvement
  7. Develops and executes project plan weekly to ensure target dates are met and barriers identified

What You Need to Be Successful



6 years of relevant experience with 1 year in a Sterile Processing leadership role preferably supporting a minimum of 5 Operating Rooms

Must have good working knowledge of Microsoft Office applications (4+ Years)

Must have experience in process management and quality control (1+ Year)

Active certification in sterile processing/central sterile via CBSPD or HSPA required. If not certified at point of hire, it must be obtained within 12 months of hire

Must take 12 Continuing Education Credit Hours each year.

Must take an additional 6 Leadership Continuing Education Credit Hours each year.

Instrument tracking software and employee management system experience a plus (1+ Years)

Excels at managing small to medium SPDs and hospital settings or shift management within an offsite reprocessing center (1+ Years)

Medical instrument knowledge a plus (1+ Years)

What We're Offering You in Return

Employees are what makes a company great, so we believe it’s important to take care of them just like we take care of our Customers and their patients. In addition to being a global organization and industry leader with ample room to grow your career, we also offer benefits including Medical/Vision/Dental, Paid Time Off, and a 401(k) with company match.


As a global leader in healthcare solutions, STERIS gives you the security and support of a large company in an industry that makes a difference. Whether you’re looking for the next step in leadership or an opportunity to make an impact in a new industry, click the apply button below. Let’s create a healthier and safer world, together.


STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics.  We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 16,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Req ID:  36865
Job Category:  Clinical Support, Operations & Education

Chattanooga, TN, US, 37410

Nearest Major Market: Chattanooga

Job Segment: Sterile Processing, Six Sigma, Lean Six Sigma, Testing, Business Process, Healthcare, Management, Technology