Repair Specialist- Charleston, SC

Position Summary

• When surgical instruments are sharpened and working properly, surgeons can focus on providing the best care for their patients. STERIS offers a variety of repair solutions to meet the needs of the Customer including onsite mobile repair services, in house repair lab services, or one of five national repair centers. 
• In this position, you will oversee the daily work on the mobile repair truck and be the face of STERIS for our Customers. 
• This position may require occasional overnight travel.
• This role requires daily travel by driving a company vehicle. If offered this position, STERIS will run a 7 year driving record check, as part of our onboarding process.

What You Will Do as a Repair Specialist:

  You will assume the role as onsite lead for 1-2 other Repair Technicians by managing workflow and day to day Customer needs. 
•    You will be responsible for mentoring less experienced Repair Technicians.
•    You will repair stainless surgical instrumentation. 
•    You will perform Customer and account support tasks, including but not limited to, billing, quality assurance and inventory.
•    You will partner with Field Service Operations Manager to understand and achieve contract compliance and Customer satisfaction for 
assigned accounts.
•    You will identify and escalate risks and issues within Customer accounts timely and effectively. 
•    You will collaborate with assigned team and National Asset Management team to ensure current and new account implementation is effective. 

The Experience, Skills and Abilities Needed

•    High school diploma or GED required
•    Minimum of 5 years relevant work experience, including a combination of 2 years surgical instrument repair and maintenance experience
•    Demonstrated proficiency with operational tasks, such as coordinating, inspecting and team collaboration. 
•    Must have effective verbal and written communication skills.
•    Must have demonstrated proficiency with Microsoft Office and other related systems and tools.
•    Must be able to meet flexible schedules with occasional early/ late hours and occasional overnights
•    Must be able to pass a DOT medical exam.
•    Must have a valid driver’s license with an acceptable driving record. 
•    Must be at least 21 years old to meet the FMCSA age requirement for commercial interstate driving.
•    Must maintain required vaccines. 

What STERIS Offers You:

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.
 

Here is a brief overview of what we offer:
 

• Extensive hands-on training and development

• Career progression path with STERIS Instrument Management Services and growth opportunities in other parts of STERIS

• Competitive pay

• Overtime opportunity

• Annual merit review and incentive plans

• Uniforms and all necessary tools provided

• Business travel and all related expenses paid

• Medical, vision, prescription, dental and life insurance

• 401(k) with a company match

• Paid time off that accrues from day one and paid holidays

• Tuition assistance

• Opportunities for advancement