Intern, Business Development and Customer Insights
Chapel Hill, NC, US, 27514
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Position Summary
The STERIS Intern role will Support STERIS IPS and STERIS IPT Capital, and STERIS Endoscopy teams through subject matter expert consulting alongside a Principal Consultant. This role will provide support through strategic and operational consulting assessments and process improvement projects while improving Customer and/or internal operations, developing and supporting the transition of Customers to offsite or centralized external options, and developing brand loyalty to STERIS while maintaining a neutral presence. This Internship may travel extensively to Customer locations nationwide.
Key Internship Info:
- Dates: Summer 2025 (May-August)
- Location: Raleigh-Durham/Chapel Hill, NC
- Work Environment: Hybrid
What You'll do as an Intern, Business Development and Customer Insights
- Work with the Principal Consultant to develop and mentor resources that participate in process improvement. These projects are very focused in the peri-operative environment.
- Focus on Customer process improvement. Develop Customer process improvement plan and provide executive leadership and guidance to IPS and Customer process improvement teams.
- Mentor leadership on management best practices, lean methodologies, operational and clinical best practices, and change management to achieve measurable operational improvement.
- Ensure that process improvement outcomes are favorable for the Customer.
The Experience, Skills, and Abilities Needed
Required:
- A four-year degree in Health Administration or a related field is required.
- Must be pursuing a Master’s degree in Health Administration or a related field.
- Working experience with all Microsoft programs, and knowledge of spreadsheet software and word processing software. Ability to learn CRM, Tableau, and other systems.
Other:
- Strong analytical and problem-solving capabilities
- Able to work with all levels of an organization and influence cross-functional teams
- Strong decision-making skills, including understanding how decisions impact the business
- Must be organized and able to prioritize workload.
- Strong interpersonal and communication skills.
- Ability to work in a multi-task, deadline-driven environment.
- Must be flexible, work well in a team, and thrive in a complex operating environment with fast-changing priorities or ambiguous challenges
- Must be a self-starter, resourceful, creative, analytical, and detail oriented.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.
If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.
Chapel Hill, NC, US, 27514
Nearest Major Market: Raleigh
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Infection Control, Summer Internship, Developer, Patient Care, Intern, Healthcare, Entry Level, Technology