Repair Technician

Position Summary

IMS Technicians- Device Repair perform surgical instrument and device inspection, repair, and refurbishment in a lab-based setting. This role delivers superior Customer Experience by providing timely and quality repairs to meet compliance standards in a production facility as part of a high performing team.

What will you do as a Repair Technician:

• Performs basic to intermediate level repairs of surgical devices/instruments and equipment to specifications.
• Identifies problems within the job role and uses standardized testing procedures; examines and tests mechanisms for defects. Replaces or repairs defective parts. Requests parts from stock room.
• Reassembles surgical devices or equipment and tests assembly for conformance to specifications.
• Meets fundamental troubleshooting in role.
• Identifies risks and issues and escalates timely and effectively.
• Adheres to Standard Work Instructions (SWI).
• Aware of and conforms to Company ISO goals and objectives and supports ISO requirements.
• Customer requests or quoting.
• Completes workplace organization audits per site requirements.
• Complies with work schedules, established team standards and protocols to ensure a safe, productive and respectful work environment.
• Abides by all Company safety, health policies, and procedures. Uses personal protective equipment, as required. Completes Safety observations per site requirements.

Required, Preferred, and Other Qualifications:

• Required
  • 2+ years of work experience, including at least 1 year of relevant experience, or 1 year of experience at STERIS; all experience must be verifiable. 
  • Relevant experience may include hands-on repair, assembly, or product testing and use of small hand tools is a plus. Small engine repair, cell phone and electronics repair, testing, or re-builds, carpentry, circuit board assembly and repair, sterile processing, industrial sewing, and jewelry repair. Maintenance, construction, and automotive repair can also be relevant to this role
  • Must be able to lift up to 25 pounds at times and push instrument carts ranging from 10-150 pounds at times.                                                                                                         
  • Must be able to meet flexible schedules with early/late hours and sometimes outside normal business hours including nights and weekends, based on Customer and business needs
  • High School Diploma or GED

• Preferred
  • Experience with solder, brazing or other fine mechanical applications is preferred.
  • Vocational / Technical Degree preferred.
  • Certifications in technical training preferred.

• Other
  • Good eye to hand coordination.
  • Ability to assemble small parts.
  • Attention to detail.
  • Displays Positive Attitude and Confidence.
  • Ability to understand repair concepts and follow sequencing or repairs.
  • Beginner to Competent in role based on the Skills Matrix.
  • Demonstrates awareness & knowledge of ordering parts & its requisition system.
  • Demonstrates awareness of Safety, Quality, Delivery, Cost (SQDC) Metrics board.
  • Demonstrates awareness of costs and other key performance indicators (KPIs)
  • Must be able to communicate effectively verbally and in writing, using appropriate communication channel in a professional manner at all times with internal and external Customers.
  • Troubleshooting commensurate with training status and experience
  • Expected to be able to work well with others in a team environment and support positive Customer interactions when onsite

What STERIS Offers:

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future. 

Here is just a brief overview of what we offer:

• Market Competitive Pay of $21.00/hour
• Extensive Paid Time Off and (9) added Holidays
• Excellent Healthcare, Dental, and Vision benefits
• Long/Short Term Disability Coverage
• 401(k) with a company match
• Maternity & Parental Leave
• Additional add-on benefits/discounts for programs such as Pet Insurance
• Tuition Reimbursement and continued educations programs
• Excellent Opportunities for Advancement in a stable long-term career