Quality Manager

Date: 24 Mar 2024

Location: Bishop's Stortford, ESS, GB, CM23 5GZ

Company: Steris Corporation

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.


About you:

Do you want to spend your working time making a difference in the world around you? Are you motivated by impactful work? Do you have a passion for Ultrasonic and sonic irrigators and consumables? If so, then a career with STERIS in our Medisafe team could be a great fit for you.

About Us:

At STERIS we are a leading global provider of products and services that support patient care with an emphasis on infection prevention. Our mission is to help our customers create a healthier and safer world. Working at STERIS, you GROWLEARN and MAKE A DIFFERENCE.

We are currently recruiting for a Quality Manager vacancy. This is an excellent opportunity to join us at senior level in a division that drives the business forwards through innovation.

The Quality Manager will be responsible for leading quality improvement for a manufacturing or service facility/function.  This position leads implementing and maintaining state-of-the-art quality practices for associated product and service lines

What is involved

  • Lead the organization’s Quality staff to ensure compliance to the overall Quality Management System and drive continuous improvement.
  • Lead the organization’s Quality staff to ensure alignment to manufacturing and servicing operations, support Lean efforts and drive quality improvement for products and services.
  • Work closely with site senior management to provide strategic direction and development of the organization’s quality strategies and tactics.
  • Provide quality viewpoints and opinions on future product and service development.
  • Provide coaching, mentoring and leadership to the Quality staff.
  • Serve as the site’s Management Representative and lead the organization’s Management Review process.
  • Ensure compliance with appropriate domestic regulatory and international standards and requirements.
  • Lead the organization's continuous improvement process; including data analysis, improvement projects and process capability to improve key metrics as measured by the product/service quality dashboard.
  • Lead and implement effective production and process controls.
  • Manage the complaint handling processes to insure customer responsiveness and product and process improvements.

  • Ensure compliance to the New Product Development process and assurance that the Product Requirements Document includes key quality performance metrics.
  • Assess new designs for manufacturability, testability and reliability to ensure the Quality risks and deliverables of the New Product Development process meet the required application reliability and design intent.
  • Determine supplier qualification risks based upon criticality of component and supplier process capability.
  • The position requires a level of authority to conduct and direct required activities such as quality planning, personnel management and regulatory compliance. 
  • This individual has autonomy to perform the duties of Person Responsible for Regulatory Compliance (PRRC) on behalf of STERIS legal manufacturing entities under the EU MDR.  This individual shall suffer no disadvantage within the organization in relation to proper fulfilment of his or her duties in lieu of article 15 of the EU MDR

Required Experience and Knowledge

  • 8-12 years of combined Manufacturing/Quality Engineering and/or Quality Systems experience.
  • 8-12 years of experience with medical device or other regulated industries preferred.
  • 8-12 years of experience working in an ISO certified environment required.
  • Minimum of 2 years in a Quality leadership role.
  • Must fulfil the experience requirements listed in Article 15 of the EUMDR (PRRC).
  • ASQ, QSR or familiarity with QSR/GMP regulations preferred
  • Preferably with Bachelor’s degree

Required Skills

  • Excellent problem-solving skills
  • Focus on identification of potential issues and continuous improvement.
  • Experience working on cross-functional teams and on own initiative.
  • Demonstrated excellent organizational, oral and written communications skills.
  • Must have PC experience, as well as working familiarity of desktop applications including Excel, Word, and PowerPoint.
  • Experience with statistical analysis software and Visio preferred.

Equal Opportunities

STERIS plc provides employment and advancement opportunities without regard to age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion/belief, sex (gender), sexual orientation or any other legally protected characteristic as defined by UK employment law. The Company bases all employment decisions on merit, qualifications, skills, and abilities with the intention that the best candidate is selected for each position.


STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention.  WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.

STERIS strives to be an Equal Opportunity Employer.