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Title:  Training Manager

Req ID:  14991
Category:  Training & Development
City:  Birmingham
State:  AL
Postal Code:  35222
Description: 

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

The Training Manager is responsible for the development, implementation and management of comprehensive, integrated learning and development programs, technical training, and recording of non-regulatory and/or non-statutory employee training activities while ensuring consistency among training programs, for the Repair Operations function.  The Training Manager is responsible for maximizing employee productivity through new and existing employee training programs.  S/he will travel to facility sites as need to drive implementation of training programs, conduct trainings, work with Subject Matter Experts to document technical processes, and ensure appropriate recordings of trainings to meet ISO 13886 requirements.  Training Manager will oversee development of careers. 

Duties

Duties & Responsibilities:

  • As owner of the training function, s/he will design, develop, implement and monitor training programs within the organization.  S/he will develop an annual Learning & Development Plan, and an annual training schedule with the input and collaboration of Repair Operations leadership. 
  • Incumbent contributes to strategic plans and align training strategy to both Repair Operations strategic and tactical plans.  S/he will conduct overall needs assessment, design, develop and implement programs for people and processes to meet long-term and annual goals. S/he will evaluate programs regularly to ensure maximum learning and productivity.  Consistently measures and evaluates training effectiveness. 
  • S/he manages Repair Operations training resources (people, process, systems and financial resources). 
    • Staff of training resources. 
    • Existing and new training programs (competency, technical, regulatory, non-regulatory). 
    • Ensures Training Procedures, Work Instructions, and Training Manuals are available and current. 
    • Develops evidence-based research for improving training and development for all staff and managers. 
    • Ensures training documentation exist to meet ISO training requirements. 
    • Oversees online learning programs.
    • Drives Learning & Development trends and best practices. 
  • Develops an understanding of key business drivers and effectively translates them into training programs that develop Repair Operations staff to effectively meet customer service requirements. 
  • Oversees the overall execution, development, delivery of Repair Operations programs and trainings to include training schedules, agendas, training content, required training material, content management and updates and documentation of records.  Coordinates and delivers structured, on-the-job (OJT) training for new hire personnel, and existing personnel. 
  • Solicits information and feedback from Subject Matter Experts and develop procedures, work instructions and training manuals for the various Repair Ops product categories (Instrument, Rigid, Flex, EUS Flex, Re-Fiber, and Power categories). 
  • Delivers formal and informal presentations to promote and inform training plan, upcoming trainings, or development of formalized procedures, work instructions, or training manuals.  Provides post-training feedback to Repair Operations in written or verbal format. 

Education Degree

  • High School Diploma or GED

Required Experience

Requirements:

  • 10 years of experience in working in Repair Operations, Service Organizations, or other related Clinical Training. 
  • Experience with Adult Learning Theory and Application of Theory. 
  • Leadership experience or experience in quality assurance. 
  • Change Management and/or Consultative Experience preferred. 
  • Bachelor’s degree preferred. 
  • Ability to work with senior leadership in a consultative role. 
  • Ability to build solid cross-functional relationships. 
  • Ability to translate strategic and tactical plans to an actionable training plan to appropriately secure resources, plan logistical support, course development, delivery, evaluation, process measurements and cost management.
  • Ability to communicate verbally and in writing, influence, and manage change. 
  • Ability to develop strategic and tactical plans and implement plans to function-wide Repair Ops Organization. 
  • Ability to analyze training evidence-based data, and make course corrections for greater and more effective implementation.  
  • Ability to hear information and feedback from Subject Matter Experts and develop procedures, work instructions and training manuals. 
  • Ability to track and keep organized, accurate records of trainings, training programs, and employee participation. 

 

STERIS is a $2B+, publicly traded (NYSE: STE) organization with approximately 12,000 associates worldwide and operates in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Req ID:  14991
Category:  Training & Development
City:  Birmingham
State:  AL
Postal Code:  35222


Nearest Major Market: Birmingham

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