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Job Title:  Senior Professional Consultant

Req ID:  16564
Job Category:  Clinical Support, Operations & Education
Country:  US
State:  AL
City:  Birmingham
Zip:  35222
Description: 

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

Provide consultatative knowledge and insight to our customers by performing operational assessments in sterile processing, surgical support areas, and endoscopy, helping our Customers understand process improvement opportunities and selling in services where applicable. Provide subject matter expertise and sales support to our sales staff, educating internally and externally on our products and services.  Participate in contract negotiations and proposals to ensure a STERIS IMS is able to meet customer needs, by providing high quality tools and resources.

Duties
  1. Assessments: Performs strategic and operational assessments in sterile processing, surgical support areas, and endoscopy.
  2. Sales Support: Supports OR/SPD and field and inside sales representatives in relation to situations where a subject matter expert is needed to help the sales process proceed and grow product line revenue. Researches OR/SPD competitors, and provides on-going intelligence to OR/SPD and STERIS IMS leadership. Also assists in the implementations of the Mobile SPD business.
  3. Business Strategy: Implements the OR/SPD business strategy and plan with the OR/SPD Sales Division and other members of the OR/SPD management team.
  4. Operational Processes: Ensures that appropriate processes, systems, and policies are in place to facilitate the expansion of the OR/SPD Division.
  5. Marketing: Assists in development of OR/SPD marketing content and brand to internal and external customers with focus on: competitive advantages, white papers/case studies and sales presentations to ensure that IMS is marketing items to its sales representatives and customers in a manner consistent with the IMS brand.  Conducts analysis of sales revenue/units by specific business model to ensure that the OR/SPD Division is focusing sales and operations teams on market demands.
  6. Negotiations/Proposals: Work with and advise key business leaders during contract negotiations with customers. Must have sound understanding of financial indicators to ensure a favorable contract for both our customers and STERIS IMS.
  7. Analysis/Process Improvement: Monitors monthly and quarterly KPI reports to ensure service delivery efforts are meeting production goals and contractual agreements.  Assists in the development and execution of process improvement plans based on results of monthly KPI data.
  8. Other: Demonstrates complete understanding of Operating Room and Sterile Processing Department processes and the ability to manage, train and implement in a contracted facility.
  9. Project Work: Will be assigned various value driven projects
  10. Legal Policies: Ensures proper operational processes are followed by all members of the STERIS IMS team in conjunction with the Department of Health JCAHO, OSHA, CDC, AAMI, AORN standards and facilities goals and policies.
Education Degree
  • Bachelor's Degree
Required Experience
  1. Bachelor’s degree from an accredited university or college; Master’s degree preferred.
  2. Must have 10 years of experience working with Customers in the healthcare sector and/or tertiary care hospitals is preferred.
  3. Minimum 5 years of Sterile Processing and process improvement experience
  4. Must have a minimum of 3 years in a Sterile Processing leadership position.

 

STERIS is a $2B+, publicly traded (NYSE: STE) organization with approximately 12,000 associates worldwide and operates in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.


Nearest Major Market: Birmingham

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