Operations Support Coordinator

Position Summary

Coordinates administration of tasks and processes relating to various phases of OR/SPD operations support as outlined in duties below.

Duties

1. Manages and maintains the ongoing credentialing requirements for an assigned employee group.  Uploads employee credentialing documentation to portal/database/other and provides the appropriate documentation to HR as required per the standard work instruction.
2. Manages and maintains required medical documentation for an assigned employee group.  Uploads employee medical documentation to portal/database/other and provides the appropriate documentation to HR as required per the standard work instruction.
3. Uploads contracts to portal/database/other.
4. Audits the portal/database/other per the assigned frequency for the assigned client group.  Drives actions to ensure the portal/database/other remains compliant.
5. Provides support to the audit team during the audit process.
6. Manages and maintains Department of Transportation records per compliance requirements.
7. Assists managers with new hires related to onboarding, training, travel to orientation and training, etc.
8. Provides administrative support, coordination and management of employee travel.
9. Provides administrative support for report generation, analysis, workforce scheduling, and business metrics for Customer interface and internal operational use.
10. Creates Customer Business reviews using business metrics and field feedback.
11. Provides administrative support to directors to track completion of field due items.
12. Assists with Customer billing.
13. Provides administrative support for expense report processing, expense auditing and tracking.
14. Other miscellaneous tasks as assigned.

Required Experience

1.          Must have a High School Diploma or GED

2.          Must have 2 years of relevant work experience (Administration, Coordination, Project Management, etc…)

3.          BA/BS Degree Preferred