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Job Title:  Business Operations Analyst II

Req ID:  34085
Job Category:  Service/Technical Services

Birmingham, AL, US, 35222


At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

The Business Systems Operations Analyst II responsible for developing and supporting Business Intelligence solutions as part of the Enterprise Business Intelligence team.  Responsible for evaluating and developing performance review processes. Works in conjunction with management to define business objectives, develop KPIs to manage objective outcomes.  Provides recommendations to senior management that leverage outcome of empirical data analysis.


Report Development (30%)

  • Develop graphs, reports, and presentations of project results
  • Perform basic statistical analyses for projects and reports
  • Design, create, & present quality dashboards
  • Develop recommendations based on outcomes
  • Identifies, analyzes, interprets trends or patterns in complex data sets and introduces policy recommendations based on complex data.
  • Analyzes and resolves issues with current and planned reporting systems (Oracle, UltiPro, etc.) as they relate to the integration and management of sales/operations
  • Drives results by reviewing the analysis and performance metrics with key management personnel
  • Collaborates with management to provide research, design forecasts, and KPI deviation to targets
  • Performance to other strategic initiatives as defined by senior management
  • Compiles information from various databases and data systems so that collected data can be integrated and applied to management level reporting.
  • Works with a variety of technologies (including but not limited to Tableau, SQL, SQL Server Reporting Services, Excel, SAS) to design and develop and distribute business intelligence solutions.

Report Design (20%)

  • Works as a member of the business intelligence team, participating in defining the requirements for data warehousing and analytical data structures.
  • Design Report / Dashboard functionality and documents requirements for development
  • Design data models, build reports and data visualization

Requirements Documentation (30%)

  • Collaborates with manager business partners to define project scope and development requirements
  • Engages with BI dev team to compare functional requirements with current technology stack
  • Works with BI dev team to define additional database enhancements

Helpdesk Support (20%)

  • Provides guidance to other Business Intelligence analysts to complete ad-hoc help-desk support requests
  • Responsible for managing response to and the completion of ad-hoc help-desk support requests.
  • Engages with BI Developers as needed for completion of ad-hoc requests

Education Degree

Bachelor's Degree

Required Experience

  1. Ability to design, analyze, translate and present complex data into management information. (3+ years or related experience)
  2. Experience in developing reports, dashboards, and data visualization techniques (3+ years or related experience)
  3. Translating and documenting of business needs to technical requirements (3+ years or related experience)
  4. Developing and implementing education curriculum around reporting definitions and capabilities (1+ years or related experience)
  5. Creates data validation review processes and test plans (1+ years or related experience)
  6. Demonstrated experience in
  • BI technologies
  • Excel
  • Tableau
  • SSRS
  • Crystal Reports
  • SQL

Working Conditions

Travel up to 10%
Domestic Travel Required

What we offer

The opportunity to join a company that will invest in you for the long-term. STERIS couldn’t be where it is today without our incredible people. That’s why we share in our success together by rewarding you for your hard work. Hiring people who are in it for the long run with STERIS is our ultimate goal. We do this by providing competitive salaries, healthcare benefits, tuition assistance, paid-time off, holidays, matching 401(k), annual merit, and incentive plans. Join us and help write our next chapter.     #LI-SA2  #ZRSA-1


STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics.  We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 16,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Req ID:  34085
Job Category:  Service/Technical Services

Birmingham, AL, US, 35222

Nearest Major Market: Birmingham

Job Segment: Help Desk, Information Technology, Business Intelligence, Database, SQL, Technology