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Job Title:  Technical Service Manager / Consultant (m/f/d)

Req ID:  24649
Job Category:  Service/Technical Services

Berlin, BE, DE, 10115


STERIS is a leading provider of infection prevention and other procedural products and services. The company is focused primarily on healthcare, pharmaceutical and medical device Customers. Founded as Innovative Medical Technologies in Ohio in 1985, the company was renamed STERIS in 1987. We have approximately 13,000 associates worldwide and operate in more than 100 countries. Our Mission – WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life science products and services around the globe.

Do you want to be a part of a team of internationally known experts helping to educate Customers and provide them with useful solutions? Then join our Technical Service Team as a Technical Service Manager/Consultant (m/f/d) - Contamination Control SME.

This position is homebased and requires 40-50% travel in the DACH-Region, worldwide travel is less frequent.


  • Provide technical information and expertise to key Customers for the product line, with the objective of resolving complex pharmaceutical and biopharmaceutical industry Customer challenges – by virtual meeting, by telephone, in person and written correspondence
  • Project management including coordination and monitoring of technical and/or lab activities as well as reports on product field trial activities
  • Interdisciplinary collaboration and communication with R&D groups and other technical experts and preparation of field trial reports
  • Conducting clinical trials and audits for the validation of customer’s products and processes
  • Maintain subject matter expertise through reading current published literature, attending and presenting at scientific fairs and conferences, and collaborating with technical experts
  • Preparation, conduction and follow-up of training and education programs for the pharmaceutical and biopharmaceutical industry
  • Work with global Customers and sales representatives on product applications, appropriate product usage, and providing background information and analytical support.
  • Writing and publication of articles in scientific journals - in collaboration with the team

Required Education, Experience & Skills:

  • Bachelor’s degree (or comparable degree) in engineering or sciences (e.g. chemistry or pharmaceuticals)
  • Several years of related work experience, e.g. in the field of (bio-) pharmaceuticals, chemistry, R&D or as a research assistant
  • Knowledge and experience in cleanrooms, aseptic/non aseptic processing, cleaning and disinfection validation, and sterilization are desirable
  • Excellent communication and presentation skills required – in English and German
  • Demonstrates solid organizational skills, technical understanding and ability to think analytically
  • Good knowledge of project management as well as very good MS Office skills
  • Ability to travel up to 40-50% annually - domestic and international

We offer:

  • Support and mentoring by an international, experienced team of experts as well as extensive Onboarding and training
  • Performance-related compensation, 30 vacation days per year, a company car and modern technical equipment
  • Good development opportunities in an expanding, globally active and dynamic company

What's next?

Your digital application which contains your salary expectations, your earliest possible starting date and a CV will referably reach us via our carrer page.


For a first impression about STERIS and our products visit our Youtube channel or contact our HR Generalist Mrs. Mitek for questions and applications by mail: agnes_mitek@steris.com



STERIS strives to ba an Equal Opportunity Employer. We're looking forward to receive your application!


Req ID:  24649
Job Category:  Service/Technical Services

Berlin, BE, DE, 10115

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