Job Title:  Desktop Technician

Position Summary

STERIS is a place where you can have an impact in helping create a healthier and safer world.

When you join STERIS, you can count on growing and thriving each day.  t's what we do and how we do it that sets us apart.

An our story is still being written. 
This role primarily provides a desk side computer support to colleagues on sites and within our regional offices. Configuring and deploying desktop hardware, software and other essential IT equipment are some of the daily tasks of this position.    Reporting into the Service Desk Manager this is a this is both a product and technical support role with high level of end user interaction.

We believe in inclusion, authenticity and individuality. We aim to ensure all existing and potential colleagues are given equitable opportunities and are respected, valued and encouraged to bring their true authentic selves to work no matter who they are, what they look like, who they love or what they believe in. Our culture is one where everyone is welcome.

Join us s our expanding IT department in Basingstoke on a full time permanent basis.

Help us write our next chapter.

Duties

As our Desktop Technician your duties include the following activities of End User Administration such as:

Creating and supporting network accounts, computer accounts, email accounts, application accounts, and group memberships in accordance with IT policies and procedures relating to SOX (Sarbanes-Oxley).
 Configuring and deploying desktop hardware and software.
Configuring and deploying mobile devices.

As you provide End User Support to your colleagues this can be provided either remotely or in person desk side and will include the training of users on desktop applications where necessary.

This is a diverse role which is very much a support to all colleagues allowing you to travel to sites locally.  

Required Experience

1. 1. System support for client hardware platforms, Dell, HP, Lenovo. Dell preferred.
   2. System and application support for Microsoft client platforms required.
   3. Familiarity with System administration of Active Directory is preferred.
2. Experience in application/system technologies. Microsoft, Dell, McAfee, Citrix and Checkpoint preferred.

Skills

1. 1. 1. 1. Strong professional verbal and written communication skills.
         2. Ability to work with little supervision and within changing priorities.
         3. Proficiency in Business Acumen

Technical proficiency:

1. Microsoft
   1. 1. Windows XP, Windows 7,  Windows 8 and Windows 10
      2. Microsoft Office
      3. Internet Explorer
      4. Active Directory.
      5. User Account Management.SharePoint.
      6. System Center Configuration Manager (Imaging).