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Job Title:  Technician I

Req ID:  22890
Job Category:  Service/Technical Services
Country/Region:  US
State:  MD
City:  Baltimore
Zip:  21212

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

The primary role of the repair technician is to perform repairs on medical instrumentation.  Technicians will be trained to become familiar with various types of surgical instruments and understand how to best maintain and repair them.  Repairs are completed either on a mobile laboratory, on-site in the hospital or at company repair center.  All repairs completed to the highest quality standards and in a timely manner.  In addition to repair work, Technicians may work with a team including Sales Representatives and CIRCs (Certified Instrument Repair Consultants) to identify and capitalize on revenue opportunities.   Daily travel to various customer sites may be required as well as occasional over night travel.  Travel requirements may vary by repair location.  This position will require approximately 60% travel; 3 weeks in field working and 1 week in local area/lab.


  • Identifies surgical instruments by various type, use and functionality. Inspect instruments to determine what type of repair and/or adjustment is required.
  • Disassembles malfunctioning medical instruments or equipment, troubleshoots and uses standardized testing procedures; examines and tests mechanisms for defects.
  • Replaces or repairs defective parts; may require modification or manufacturing replacement components. Reassembles medical instruments or equipment and tests assembly for conformance to specifications.
  • Inspects instruments and tests equipment periodically and adjusts calibration to ensure functioning within specified standards.
  • Abides by all Company safety and health policies and procedures.  Must use personal protective equipment if required.
  • Determines correct spare parts required to complete repairs. If the parts required are controlled by inventory numbers, the technician is responsible for performing all necessary inventory transactions to ensure inventory accuracy.
  • Perform repairs on surgical instruments .  In certain situations, technicians may specialize in particular repair categories.  Work will be performed on a mobile truck, in-house repair center, or in hospital lab.
  • If assigned to a work vehicle, work with CIRC to manage and balance workload to minimize customer disruption. Help CIRC identify additional revenue opportunities.
  • Exercise mechanical skills for precision, alignment, sharpening and repair of surgical instruments.
  • Complete all necessary paperwork (i.e., logging instruments and completed repairs).
  • Improve results for assigned area to increase revenue, profit, personnel development, and asset readiness

Education Degree

  • High School Diploma or GED

Required Experience

  • Individuals with experience working as a Craftsman/woman in detailed repair work such as metal/jewelry shaping and polishing, watch making/repair often have transferable skills to this position

  • Good hand/eye coordination (manual dexterity)

  • Basic organizational and troubleshooting/problem solving skills

  • Demonstrated attention to detail

  • Willingness to listen and learn

  • Demonstrated ability to work in a fast-paced environment

  • Willing to work overtime and weekends, flexible shifts as required, and assist in other areas of repair centers as needed

  • Ability to effectively communicate with Customers, peers and management

  • Mechanical aptitude required

  • Basic PC skills including knowledge of Microsoft Office products

  • Understanding of and willingness to adhere to basic company expectations (Customer focus, teamwork, integrity, accountability and professionalism)    

  • Willing to travel extensively (i.e., field travel for three weeks at a time)

Preferred Experience

  • Preferred Surgical Technician experience or experience working is a Central Sterile Department in a hospital
  • Alternatively, experience working in a medical instrument/device instrument very desirable


STERIS is a $3B, publicly traded (NYSE: STE) organization with approximately 12,000 associates worldwide and operates in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Nearest Major Market: Baltimore

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