Territory Manager, CSD (Melbourne, VIC)

Summary

STERIS Australia is seeking a dynamic and driven Territory Manager to join our team in Melbourne, VIC. This role focuses on our Central Sterilisation Department (CSD) Reprocessing product portfolio. As a Territory Manager, you will report directly to the National Sales Manager and be responsible for managing sales activities across Victoria.

In this role, you will plan, organize, and implement sales programs designed to achieve budgetary forecasts, ensuring maximum growth and profitability. Your efforts will align with the strategic direction of the business unit, contributing to the overall success of STERIS Australia.

If you are passionate about sales and looking for an opportunity to make a significant impact, we encourage you to apply and become a part of our innovative team!

What You Will Do

• Direct the day-to-day field sales responsibilities, representing the entire assigned product portfolio within a specific designated geographic territory.
• Generation of new accounts where STERIS may not have a presence, through high sales activity and Customer engagement.
• Actively cultivate and achieve maximal existing and future revenue through existing accounts by executing ongoing support, education, demonstration, consultation and sales processes.
• Manages key accounts and targeted Customers.
• Maintains thorough understanding of Customer objectives, purchasing criteria, and decision-making processes relative to the market, to form long-term mutually beneficial Customer partnerships.
• Attain monthly, quarterly and annual sales objectives.
• Attend to Customer enquiries and needs as related to the assigned product portfolio
• Travel as necessary in an efficient and cost-effective manner, to optimise portfolio exposure within a specific geographic territory. Travel is considered a core component of job function and should be completed in conjunction with established call activity, sales objectives and development of new opportunities.
• Maintain accurate correspondence, Customer account records, Customer database and sales pipeline (inclusive of sales forecasting and market intelligence) within the Corporate CRM.
• Develop a Territory Business Plan with the National Sales Manager and complete reporting needs on time.
• Facilitate on-going market/product/service research to provide feedback that may enhance the assigned product portfolio offering.
• Develop and implement sales and marketing strategies in conjunction with the National Sales Manager and the Head of Sales, ensuring alignment
• Participation with the National Sales Manager and the Head of Sales through annual sales forecasting, business plan development, and all established or opportunity mechanisms for increasing revenue within territory.
• Attend all exhibitions, conferences and seminars as directed.
• Interact with other departments in the organisation to ensure proper handling of Customer requirements. This includes but is not limited to Sales Leadership Team, Marketing, Operations, Projects, Customer Service and Technical Service.
• Troubleshoot and evaluate all product reliability issues in assigned territory. Product issues must be reported through the approved channel for rapid response initiation, and communication with the Customer account maintained until resolution.

The Experience, Skills and Abilities Needed

• Adequate years of experience in medical device sales
• Prior field sales experience in business-to-business capacity will be beneficial
• Demonstrates a fiscally responsible approach to running territory or region
• Excellent interpersonal written and verbal communication skills
• Able to travel a minimum of 50%
• Good customer service attributes, listening and comprehension skills