Job Title:  Account Manager

Req ID:  42483
Job Category:  Sales

西安, SN, CN, 200062


At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

Achieve company sales and profit objectives in the assigned sales territories. Build up network of dealers and sub-dealers. Engage with good potential dealers and develop them having the ability to market our product and achieve sales target in a short time period. 
Motivate the existing dealers and distributors to boost business, sell new products to VIP account or via dealers, facilitate dealers to sell STERIS products to Healthcare customers and manage the whole sales process to ensure the smooth business flow within assigned sales territory.
Establish and maintain solid relationship with local KOL/VIP. Ensure high customer satisfaction and maintain sound relationship with dealers through correspondence and/or personal contact. Provide timely reporting of weekly and monthly events.



1.    Achieve assigned quarterly and yearly sales revenue in the assigned sales territories through the management of dealers / distributors. Support dealers by products training, technical/academic solution for customers’ complaint. Facilitate dealers/distributor to sell STERIS products to end-users. Monitor all the business process to ensure the smooth business flow, especially for VIP hospitals and customers. Manage time, travel, and sales activities to maximize effectiveness on a monthly basis.

2.    Maintain sound dealer relationship through timely responses to dealer inquires via accurate and timely communication. Evaluate non-routine complaints from customers and dealers, find out the cause of the complaint and take appropriate action to ensure the problems to be corrected and never recur any more.  Assist in recruiting distributors within the territory and developing distributor sales force through the use of programs / information communications, as well as group training sessions.  Work closely with the STERIS dealers / distributors and STERIS management in developing ideas and programs to deal with changing market environment.
通过及时响应代理商的疑问并妥善沟通,维护良好的代理商关系。 处理非常规的客户及代理商投诉,找到投诉的原因并且采取正确的措施以确保问题得以纠正,且不再重复。在区域内协助招募、发展经销商,通过项目、信息交流及培训等。和STERIS代理商及STERIS管理层紧密合作,提出适用于市场变化的方案和策略。

3.    Ensure maximum customer support is provided by STERIS distributors within the Territory through daily sales management.

4.    Collect the competitor information and market demand trend, working with Key Opinion leader in the industry and build up a legitimate and professional relationship to KOL and VIP customers, participating in the local congress or medical show along with dealers to promote STERIS products and branding.

5.    Responsible for timely, accurate reporting of weekly and monthly sales and marketing  measurements reports, including but not limited in forecasts.

6.    Comply with the spirit and letter of laws, government regulations and company policies including Foreign Corrupt Practices Act. His/her attitude and behavior reinforce company policies and programs by exhibiting and expecting the highest standards of performance and professional conduct. Undertake and define a program of self-development.

7.    Handle other duties and responsibilities as are periodically assigned or requested.

Duties - cont'd

Education Degree

  • Bachelor's Degree

Required Experience

Experience Requirements / 经验要求
Minimum three years documented technical sales and dealer management experience in the pharmaceutical / biotech / research industry; prior regional related sales experience preferred.
三年以上医药/ 生物科技行业技术型销售以及代理商管理经验。有相关区域销售经验者优先。
Specific Skills and/or Business Competencies / 具体技能及业务竞争力

Be able to read, write and speak English and Mandarin Chinese. 
High energy level.
High degree of interpersonal skills and have good sales track record.
Demonstrate ability to work independently and manage own time effectively.
Good working attitude. Positive, proactive and customer service manner with externally and internally.
Excellent communication, presentation and negotiation skills.
A good team-player.
Result oriented.
Experience in infection control is preferred.
Leadership potential.

Preferred Experience



STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention.  WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.

STERIS strives to be an Equal Opportunity Employer.  

Req ID:  42483
Job Category:  Sales

西安, SN, CN, 200062

Job Segment: Infection Control, Pharmaceutical, Pharmaceutical Sales, Account Manager, Healthcare, Science, Sales