Job Title:  Supervisor, Facilities

Position Summary

This is a key role requiring extensive technical and organizational skills. The Facilities Supervisor is required  to manage a team of Facilities Technicians and includes day-to-day oversight of departmental goals for Safety, Quality, Customer demands and Operational Effectiveness. The position will supervise, train, and develop team members to ensure work instructions are followed and maintained up to date in line with global, local and Customer requirements in conjunction with Facilities Management at the campus.  Responsible for frontline site safety and maximizing plant uptime to ensure Customer Satisfaction, cash flow and site targets are achieved. Ensuring strict adherence to site Quality and Compliance standards. To lead and develop the Facilities team on a day-to-day basis by way of conducting a daily process review meeting

The Facilities Supervisor is a LEAN, Emaint and Total Productive Maintenance (TPM) champion for the facilities team

Duties

Safety

•Participate in HSSE Safety committees

•Report, trend, action and investigate safety unsafe acts, near misses, incidents and accidents using the appropriate STERIS electronic systems

•Conduct safety audits as required

•Drive safety standards throughout site and operational work areas

•Maintain and Support First Aider and appointed persons coverage plan

•To be an active member in all process and plant based risk assessments.

•Ensure 5 S audits are executed and maintained

•Ensure strict adherence to site security standards

•Ensure all PPE standards are maintained and available to team members

Duties - contd

Delivery

•Prepare Preventive maintenance & calibration schedules  in line with the organization’s Facilities departmental key performance indicators and ensure PM & Calibration compliance.

•Ensures that all external calibration equipment is scheduled and completed in a timely manner

•Generate work orders, enter comprehensive job details, and assign work to the facilities team members and review and approve all completed work orders on a regular basis

•Recommend budget items, contributing to the development of an annual Facilities budget

•Provide effective supervision to ensure facilities achieve the required equipment up time, equipment repairs, and production goals. Maintain department records and inventories.

•Communicate to employees all issues that affect the plant.

•Oversee equipment upgrades and refurbishment projects, effectively coordinating with vendor support in line with change control policies

•Schedule and ensure critical third-party activities are executed as per contract, for example contact cleaning activities, pest control and landscape gardening (not an exhaustive list) are completed as per site procedures

•Monitor, log and review all call outs and schedule call out rota in line with production demands

•Is regularly available on standby to respond to various call outs in relation to utility and process alarms and problems

•Participate and Lead (if appropriate) improvement projects as deemed by Management

•Responsible for ensuring the Computerized Maintenance Management system (Emaint) is managed as per STERIS global requirements and used effectively for management of all PM, Stock control calibration activities including planning and associated records

•As a champion for LEAN and TPM, ensure that processes are fully integrated within the facilities team.

Duties - cont'd

Quality

•To participate actively in equipment/facilities related process deviation investigations and non-conformances, ensuring root cause investigations are executed, corrective/preventive actions are identified, trained, implemented and verified in conjunction with the Quality Operations team

•Participate in regulatory inspections when required

•Participate in Customer quality audits when required

•Ensuring that a timely and effective communication and escalation process exists to raise quality issues to the appropriate levels of management.

•Ensure that standard operating procedures/work instructions and engineering procedures are current, accurate and that all work is completed in compliance to ensure maximum quality.

•To ensure that the facilities records are evaluated and approved.

•To ensure that the required initial and continuing training of department personnel is carried out and adapted according to need.

Cost

•Ensure all plant downtime is reviewed and monitored with suggestions for improvements highlighted.

•Responsible for managing the STERIS spare part inventory process, to ensure availability of key parts for planned and unplanned maintenance activities. Work closely with the Purchasing Officer to ensure cost effective purchasing is delivered.

•Ensure spare part stock levels are accurately maintained on Emaint and coordinate with Purchasing Officer to ensure Purchase Orders (PO’s) are raised in a timely manner.

•Responsible for trending of unplanned maintenance and call outs, develop paretos of root causes and develop countermeasures to ensure prioritization of projects and tasks in the facilities team

Duties - contd

People

•Ensuring that any areas of concern with regard to people responsibility are escalated in a timely manner to the HR Department to ensure appropriate conversations take place before situations escalate and to ensure best practice and procedures are adhered to at all times.

•Motivate and develop a team that can cover all required tasks,

•Create Individual employee development plans, provide coaching, and training

•Performance Management- annual goal setting & reviews , Supervise disciplinary action,Labour forecasting, planning, interview/selection,

•Help create and maintain a proactive culture where team members are empowered to deliver the company values of ACHIEVEMENT, INNOVATION, INTEGRITY and ACCOUNTABILITY.

•To ensure performance related reviews are formalised and escalated where appropriate.

•To schedule, record and appraise each team member as per STERIS requirements, setting localised objectives to assist in both succession planning and continuous improvement.

•To ensure all break times are monitored and are adhered to.

•Supervise the day-to-day people plan, monitoring holidays and sickness in line with local performance targets, ensuring adequate processing cover always.

•To carry out any reasonable management requests

•Communicate policies, procedures, and any updates to facilities team members. Participate and drive OTOG initiatives

•Attends training sessions relevant to the function with a proactive approach to continuous learning and adapting in house process to meet current industry best practices

Duties - contd

Continuous improvement / KPI’s

•To oversee SQDC countermeasures ensuring target dates are reported

•Monitor log all & analyse all unplanned maintenance, to ensure continued appropriateness of the Planned Maintenance programme. Proactively identify countermeasures to continually improve our process relative to plan (KPI)

•Oversee continuous improvement initiatives/activities within the department including supporting KAIZEN events

•Oversee & drive 5S program in the Facilities department

•Participate in site process mapping, gemba walks and problem solving exercises in conjunction with other departments

Key Results – how this position will make an impact:

•Consistently improve facility performance and site safety standards

•Team member development plans with skills contingency planning

•Embedded Continuous improvement culture

•Improved relationships with planners, quality operations, tech team and finance, which will lead to effective knowledge sharing and an optimal consensus forecast to better guide the company.

•Refined systems and methods to continually improve forecasts so that the company can better anticipate customer needs.

Education Degree

Required Experience

Minimum of five (5) years of experience working in a highly regulated operations environment. The role will require the ability to demonstrate a high level of technical aptitude, computer literacy and willingness to “achieve”. Previous Supervisory experience necessary.

• An ability to build relationships with engineering, HR, quality operations and operations teams is key.
• A structured, logical thinker with good analytical skills, and excellent spreadsheet and presentation skills, you will have the ability to handle complex problems and deliver clear, concise solutions in a rapidly changing environment. 
• Project management experience is an advantage
• Able to learn fast and hit the ground running - there is potential to develop from here into more senior roles with in the business.
• Continuous improvement background is an advantage
• Set high-reaching processing goals and communicate them to key personnel
• Provide motivation, support and guidance to all employees
• Communicate any problems or obstacles to senior management