Job Title: Project Manager, Implementation Services
Phoenix, AZ, US, 85003
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Position Summary
Successfully implement SPM products and support customer education. Contribute to the enrichment of the Implementation Services Team and Company overall.
SPM Surgical Asset Tracking Software is designed for sterile processing departments (SPDs) in healthcare facilities. It helps manage surgical instrument tracking, ensuring that the right equipment is delivered on time for procedures.
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Please note this role requires up to 75% travel within the US and occasionally Canada.
Duties
• Develop and keep up to date project plan (i.e. project schedule).
• Document and manage scope for what will be configured and trained.
• Convey project status with project team members from both SPM and the customer.
• Communicate regularly and effectively with project sponsors and executive leadership.
• Identify implementation risks, escalate these as appropriate to the Director of Implementation Services, and develop mitigation plans.
• Complete project documentation as per SPM’s Implementation Services Team policies and procedures.
• Review project documentation regularly to assist in managing the current project status.
• Identify potential project delays and work with the customer to keep the project progressing on schedule.
• Provide services within budget of the customer’s purchase order and in a timely manner.
• Coordinate the entry of the customer’s product and instrument data with the SPM Data Team and ensure that the status of the data entry is factored into the site visit schedule.
• Coordinate the setup of the customer’s server, workstations, interfaces, and additional modules with SPM’s Technical Support Team.
• Ensure that the customer is ready for onsite visits as per SPM’s Implementation Services Team policies and procedures.
Required Experience
• Bachelor’s degree
• Required 5+ years of Project Management experience.
• Physical location that can access high-speed internet (preferably cable modem)
• Employee must satisfy customer-specific vaccination or medical testing requirements (i.e. TB test, Hepatitis B vaccination, etc.)
• Employees without sterile processing experience are required to complete the Certified Central Service Vendor Partner (CCSVP) certification within the first year of employment
• Experience with information technology and/or education preferred
• Experience with sterile processing preferred
• Strong computer skills with knowledge of Microsoft Office software products
• Demonstrated analytical, problem-solving and interpersonal skills.
• Excellent written and oral communications.
• Excellent presentation skills before large and small groups.
• Excellent organizational skills and ability to work effectively with multiple priorities.
Pay range for this opportunity is $77,800.00 - $104,727.00. This position is eligible for [BONUS PARTICIPATION] OR a [INSERT COMMISSION RATE RANGE, IF APPLICABLE] commission.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
Employees (and their families) may enroll in our company-sponsored medical, dental, vision, flexible spending, health savings account, voluntary benefits, supplemental life/AD&D plans and the company’s 401k plan. Employees are covered by an employee assistance program (also available to household members) and long-term disability. Full-Time Employees are also eligible for short-term disability. Full-time Employees will also receive Paid Time Off (PTO) based on years of service and paid Holidays. Part-time employees working 20 or more hours receive a pro-ration of the full-time PTO allocation and paid Holidays based on their standard hourly work week. Full-Time employees are eligible for four weeks of paid parental leave. Part-time employees also receive paid parental leave, pro-rated based on their standard hourly work week.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.
If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.
Phoenix, AZ, US, 85003
Nearest Major Market: Phoenix
Job Segment:
Sterile Processing, Project Manager, Testing, Infection Control, Data Entry, Healthcare, Technology, Administrative