Job Title: Product Service Representative I
Birmingham, AL, US, 35222
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Position Summary
At STERIS, our Product Care Specialist’s primary focus is our Customer. In this role you will be focusing on product sales and support including assisting Customers in identifying product needs. You will provide Customer quotes as well as sample requests. In this role you will also collaborate with our sales team providing support with any product and/or Customer related questions.
This role is onstie at our Birmingham, AL location with opportunity for a hybrid work schedule.
Duties
- Responds to Customer inquiries regarding various products.
- Creates necessary paperwork to process an order:
- Verification of bill to and ship to information.
- Verification of purchase order information.
- Verification of freight and payment terms.
- Verification of pricing.
- Verification of miscellaneous Customer notes.
- Checks product availability and follows up with Customer backorders, etc.
- Resolves warranty issues.
- Provides Manufacturer’s instructions for Use as requested by Customer.
- Works on additional department projects.
Required Experience
- High school diploma or GED required, Associates degree in Business or related area preferred.
- Minimum 2 years experience in customer service or sales related areas.
- Must have experience with Microsoft Office.
What STERIS Offers:
The opportunity to join a company that will invest in you for the long-term. STERIS couldn’t be where it is today without our incredible people. That’s why we share in our success together by rewarding you for your hard work. Hiring people who are in it for the long run with STERIS is our ultimate goal. We do this by providing competitive salaries, healthcare benefits, tuition assistance, paid-time off, holidays, matching 401(k), annual merit, and incentive plans. Join us and help write our next chapter.
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STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.
If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.
Birmingham, AL, US, 35222
Nearest Major Market: Birmingham
Job Segment:
Infection Control, Customer Service Representative, Patient Care, Inspector, Healthcare, Customer Service, Quality